Q&A with NYTimes digital news editor Jim Roberts
Posted by Mica Swyers on June 29, 2007 at 3:14 PM
During the week of June 25-June 29, nytimes.com featured digital news editor Jim Roberts in the weekly Q&A column, “Talk to the Newsroom.” Answering user-submitted questions, Roberts discussed issues concerning the “task at hand” for The New York Times, celebrity news, website usability, breaking versus traditional news, user-submitted content, and the future of newspapers.
Many of Roberts’ main points speak to other editors looking to follow nytimes.com model.
- Roberts’ specifically cited blogging as an example of the main challenge of “balancing the allure of the new with the responsibilities of the old” because it involves reconciling the differences between the conversational tone of bloggers with the authoritative voice of traditional print journalism.
- Roberts advocated the use of interactivity statistics in making “broad decisions” about site design. However, he said that nytimes.com did not base news decisions or reporters’ salaries on user statistics and web metrics.
- He classified celebrity stories as “news of the moment,” which has more of a place on a website than in the next morning’s paper when the event could have already faded from memory. “We feel our Web readers should not have to go elsewhere to learn of things that may have less historic significance but still have commanded significant public attention,” he explained.
- With NYT national political reporter Adam Nagourney, Roberts explained that oftentimes, the final version of an online story differs from the initial posting but that these revisions are mostly in regards to interpretation, quotes, or leads and not factual content.
- To help manage the demands of online news, a small group of reporters called “The Continuous News Desk” is responsible for updating the stories for the Web.
- Although he admitted that newspapers are facing financial challenges, he reported that The New York Times actually had thousands more readers now because of its popular website. He did not speak definitively about the future of print newspapers but was confident about the future for “well-told and well-presented news.”
- Roberts insisted that unlike other news sites, nytimes.com moderated all user comments, removing anything inappropriate, rude or offensive, and off-topic.
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