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One of the latest products to appear on the market for newspaper publishers looking to improve their revenue is Circulate, from new start-up CircLabs. The Editors Weblog spoke to co-founder and executive vice president Martin Langeveld, former newspaper editor and executive who now also writes for Nieman Journalism Lab, about the project.

The CircLabs team decided to look for a user-centric solution to monetise online content through improving the user news experience, as opposed to what Langeveld sees as publisher-centric solutions that focus on how to charge users for content. Charging users for content could indeed be incorporated into Circulate, but he does not see it as the main source of revenue. Rather, what Circulate hopes to do is essentially make it easier for people to find the news they are interested in, hence encouraging them to read more and therefore increasing traffic to and engagement time on newspaper websites, offering greater advertising opportunities.

The Circulate concept evolved out of research carried out by Bill Densmore at the Reynolds Institute of the University of Missouri into a project he called the Information Valet. This, Langeveld explained, is a more "comprehensive and very complex system" and Circulate hopes to be a starting point for something similar. The founding CircLabs team consists of four: Langeveld and Densmore plus Jeff Vander Clute and Joe Bergeron. The University of Missouri offered initial funding and Langeveld is confident that the company will soon announce its first round of seed funding, which would include investment from the industry and private investors as well as from the university.

What Circulate actually is

As the consumer will see it, Circulate will consist of a narrow strip that will appear within the user's browser window that will be branded and recommend journalistic content throughout the user's time online. The bar will be along the top of the window and generally narrow enough to include one line of type, though would have the ability to expand when necessary. A small programme must be downloaded to install the strip, but a user can log in to their account on any computer that has the programme. There will also be a destination URL that users can access on computers on which they cannot download the software, and the team plans to develop applications for smartphones, and offer email alerts.

When the user installs it, it will ask them some questions about them and about their interests and preferences. The user is not obliged to enter any information, but the more that they do, "the better Circulate can bring content to you," Langeveld explained. He added that his team understands how important privacy is to consumers and stressed that Circulate will be very clear with regards to the amount of information it stores about its users and will give them an easy option to access or delete this.  "It won't just be buried in one of those user agreements that everybody just clicks through," Langeveld clarified.

The programme will also track your movements online and make recommendations for content based on these and the information you provide. Article suggestions will appear as links in the Circulate strip, and it might expand to offer the user three or so recommendations on a specific topic, or to ask or answer a user's question. As the technology develops, it will be able to gather new applications, so additional icons might appear on the bar that could offer a user access to their Twitter feed, for example.

A home base for users

Users will sign up for and download Circulate via a 'home base' which is likely to be their local newspaper. The Circulate strip will be branded according to the home base, so this newspaper brand will 'travel' with the user throughout their online experience. The user would be free to change their home base at will. Eventually the local newspaper, as a Circulate partner, would be able to sell advertising and do other kinds of marketing and promotion through the strip.

How it can make money for publishers

Although Langeveld does not believe that revenue from charging users will be "more than the smallest fraction of the total potential of Circulate," it will be possible to do that within the Circulate framework. If newspapers decide that they do have premium content which is unique and valuable enough that people are willing to pay for it, Circulate will facilitate this through a universal subscription to all multiple papers' premium content, or on a per item basis.

However, as stated above, Circulate's main aim is to increase traffic to newspaper websites. Langeveld pointed out that his team's research shows that in the US, web users spend only about 1.2% of their time online on newspaper websites, and traffic to newspaper sites accounts for only 1% of page views. "That really is the challenge for newspapers, to increase that percentage," said Langeveld. And Circulate hopes to do this by "constantly recommending journalistic content from newspapers and other news outlets the other 99% of that time."

The possibility for the papers acting as homebases to brand the strip also "has value" for local papers, according to Langeveld, as it means that their brand travels round the web with the user whenever they are online, thus constantly reminding them of their relationship with the paper. Circulate also intends eventually to include advertising on the bar itself, although the format has not yet been developed. Langeveld believes that there are opportunities for both national and local advertising. There would be the possibility to target users and therefore create more value, and participating papers could sell space to local businesses. He sees this as a good selling opportunity: "now you can reach our readers all the time when they're online rather than just the one or two percent that they're on our site."

Will it work?

Software development has already started and the Associated Press has agreed to allow Circulate access to its content. Langeveld confirmed that the company is planning a beta rollout with a group of newspapers and users in autumn. Could it be the solution that newspapers have been waiting for?

Many publishers seem to be concretely moving towards charging online, and others seem to be contemplating it as a solution to their financial difficulties and in an attempt to restore value to news and prevent it from becoming a commodity. The fact that Circulate would be able to incorporate this is thus a point in its favour. When asked if it could be compatible with Journalism Online, a start-up aiming to facilitate charging for content that has reportedly been in talks with many publishers, Langeveld said that it is something that his team has not explored, but that it was "certainly possible."

Increasing engagement time does indeed seem to make sense, although in terms of monetising it means that newspapers are still dependent on the advertising market. It is clearly something that newspapers should be working on themselves or through companies like Apture that try to keep readers on news sites through multimedia enhancements, but it does seem that Circulate can help in actually getting readers onto a site. Persuading readers to sign up could be tough, most likely requiring an aggressive marketing strategy, and the CircLabs team is wise to anticipate privacy concerns. Assuming that users do sign up, it is hard to say how many people will click through links and how often, but it seems as if it could well contribute to an increase in traffic. 

Nieman Journalism Lab's Zachery M. Seward interviewed Spot.Us founder David Cohn about the project's plans for expansion. Spot.Us is an 'experiment' in locally funded journalism, which calls for readers to suggest and fund story ideas about the San Francisco area. Since November, the site has funded and published 20 stories written by freelancers, supported by donations from readers.

Cohn explained to Seward that one of his three-month goals is to replicate the Spot.Us model in other communities, such as Los Angeles or Seattle, or maybe Boston, Philadelphia or New York. To do this would call for "a more careful analysis of what's really required from the organisation," he said. He is currently a volunteer and would probably have to stay that way for some time, the site does not bring in anywhere near enough money to fund a full-time employee.

Twitter asks its users one question: "What are you doing right now?" It is a simple enough concept; 'tweeters' answer this question and their response enters the real time feeds of those who follow them, but it is becoming increasingly useful for reporters and papers as the social network attracts more and more users. Essentially, journalists can use Twitter in three ways: to find stories and other information and to track events, to publicise their work, and to connect with readers.

A real time feed of breaking news and thought

Twitter is an extremely useful journalistic resource: reporters can use it to watch for breaking news, follow sources and search for information. "It's like monitoring another wire service," said Robb Montgomery, CEO of Visual Editors. It can be used to get an idea of which topics are attracting interest and what people are talking about right now. There is a list of top 'trending topics' on the Twitter home page. It is a real time search, ahead of even Google in terms of timeliness.

The useful information can sometimes be hard to find amongst multiple messages about what users had for breakfast, or what they thought about last night's TV show, but as Noam Cohen said in Global Journalist "it turns out that when a million people stare at their navels, more than a few of them will also notice that the ground is shaking, the plane is nosediving, the police are shooting." Twitter is particularly relevant during events that involve large numbers of members of the public, and a shining example of its effectiveness arose after a US Airways flight landed on the Hudson River and the first picture of the plane was posted to Twitter by an observer. Online news editor at Sky News Jon Gripton, discussing his reasons for appointing a Twitter correspondent, said "it is effectively another news feed. It helps us source eyewitnesses and photos and other people who are on the scene of an event." It is also crucial for following conferences, for example.

Applications such as Tweetdeck allow users to sort their contacts into groups and to search more and more easily for Tweets on specific topics. The custom of adopting hash-tags to make searching easier has been widely adopted: if a user is tweeting about a particular subject they can add a tag into their tweet, such as #IranElection, #Mumbai, #Gaza. The hash or pound symbol distinguishes the tag from random mentions of the same word, and is a custom developed by Twitter users.

Twitter's fame as a news source grew curing the terrorist attacks on Mumbai last November, and during the ongoing conflict in Iran following the election on June 12, Twitter has come into its own, with those inside Iran using the social network to stay in touch and communicate with the outside world while phone networks are down and many websites are blocked. News outlets turned to the service for the latest updates, as they were forced to abandon the principle of only relying on their trusted sources for information due to what the New York Times described as a "news vacuum."

Questions about the reliability of Twitter have also been highlighted by events in Iran. Clearly, it is impossible to judge the authenticity of Tweets from a non-trusted source. During 'normal' circumstances, a journalist would be able to contact the 'Tweeter' for more details and verification, but that is currently overwhelmingly difficult. Journalists who incorporate news obtained by Twitter into their reporting should always be careful to stress their uncertainty about the source.

Publishing: one-to-many

According to a Harvard Business study, there is a small group of very active Twitter users: it found that "the top 10% of prolific Twitter users accounted for over 90% of tweets."  Researchers Bill Heil and Mikolaj Piskorski concluded that "Twitter resembles more of a one-way, one-to-many publishing service more than a two-way, peer-to-peer communication network": in other words, perfect for journalists looking to publicise their work. It is simple enough to use as a publicising tool: send a link to the story with a Twitter-friendly headline, which should generally be casual and chatty, even more so than web headlines.

It is without doubt a good way to attract extra readers. One of the advantages of Twitter to spread the word is that it is viral, users frequently "re-tweet" the links that they have enjoyed. A CNN breaking news feed, not actually started by CNN but purchased by the news outlet when it gained substantial recognition, was the second Twitter feed to reach one million followers and now has well over 2 million. The New York Times main feed has 1,238,673 followers at time of publishing, and the Guardian has 25,009 on its main feed, though far more on its Guardian Tech account: 782,662. Many news organisations now have multiple Twitter feeds for their different sections. Montgomery stressed the need to "explore" the best policy for your newsroom when deciding whether to stick to one or split them

Some feeds are generated automatically, and for many journalists and bloggers it has become second nature to 'tweet' an article immediately after publishing. Robb Montgomery believes that the "more successful Twitterers have moved beyond auto-tweeting their RSS feed" to make their tweets more personal. "You want to show that there's a real person there."

A social tool for branding

As well as using Twitter as a one-to-many publishing mechanism, journalists can also take advantage of the social element of Twitter, using it to connect with their readers and to receive feedback on articles. It is a contact point between reporter and reader, making the journalist more accessible. "You can run quick polls, get a pulse, get some ideas," said Montgomery. Twitter can be used as part of a journalist's own personal branding, to develop their own network of followers, depending on their personality as well as their reputation as a journalist. This could be particularly helpful for freelance journalists and bloggers.

Newspapers' advice to staff

Many news outlets have become concerned about the way that their employees use social networks such as Twitter. New York Times executive editor Bill Keller called for a "zone of trust" after reporters Jennifer 8. Lee, Michael Luo and Brian Stelter sent 'tweets' on what executives were saying about the how the paper might charge for online content, amongst other things during a staff strategy meeting. Shortly after, the New York Times announced the appointment of social media editor Jen Preston via Twitter. She is to concentrate "full-time on expanding the use of social media networks and publishing platforms to improve New York Times journalism and deliver it to readers," including, it seems, policing Twitter use.

The Wall Street Journal's advice on Twitter in a staff memo is that "business and pleasure should not be mixed" and although "common sense should prevail," staff meetings should not be discussed on social networks. The Washington Post's guidelines also mentions its reliance on reporters' common sense. The AP's new rules tell reporters "Don't report things or break news that we haven't published, no matter the format, and that includes retweeting unconfirmed information not fit for AP's wires."

Embracing Twitter seems to be essential for journalists and newsrooms in today's media landscape. This does not mean that all reporters should be tweeting all day long, and certainly does not mean that they should believe everything they read, but they should familiarise themselves with the site and work out how they want to use it. A newsroom policy might be necessary to encourage or warn journalists with regards to how the paper would like to see it used, and if possible, a social media expert could monitor and coordinate the paper's efforts. It is not necessary for journalists to embrace every aspect of Twitter, but most who try it find something beneficial.

On Tuesday 30 June at 15.00 London time, Robb Montgomery, CEO of Visual Editors will be speaking at a WEF webinar on "How the real time web can improve your newspaper's journalism." More details here.

In November 2008, the New York Times' investigative journalist, David Rohde, was taken hostage by the Taliban not far from Kabul, the Afghan capital, where he was conducting research for his book.  His driver, Asadullah Mangal, and local reporter, Tahir Ludin, were also kidnapped. Rohde and Ludin escaped earlier this month and their freedom, say the press, would not have been possible without the self-imposed media blackout.

Thanks to the efforts of New York Times executive editor Bill Keller, for seven months news of the kidnapping did not enter the public domain. Fellow newspapers understood that lives were at stake and nobody was willing to compromise Rohde's safety by breaking the media silence. "But that was pretty straightforward compared with keeping it off Wikipedia," says one New York Times journalist.

Following the Iranian election on 12 June, which both sides claim to have won, Iranians and the rest of the world wants to know the truth about the results, as well as wanting to follow protests and other developments. But this has proved more difficult than anticipated given the restrictions on reporting, both by Iranians and foreigners, and the occasion proved to be an opportunity for citizen journalism to show its value.

Reporting restrictions

Mainstream media has been suffering from severe restrictions in Iran, even tougher than during last year's Zimbabwean elections, foreign editor for Channel 4 News Ben de Pear told the Guardian. Foreign journalists first had to get special press cards and were closely monitored, then on the Tuesday following the election, foreign journalists were banned from reporting on the streets. The BBC's correspondent has been asked to leave the country after the broadcaster was accused of supporting rioters. And it is not just foreign reporters who are suffering: now even reporters of Iranian nationality are being confined to their offices. According to Reporters without Borders (RSF), 26 Iranian journalists, editors and bloggers have been imprisoned since June 14.

Citizen video becomes a symbol

In the absence of an abundance of professional reporters, amateurs have stepped up. One of the most watched and discussed videos to come out of the tragedy, and one which is emblamatic of the role of citizen journalism in reporting from Iran, is that of the death of Neda Agha-Soltan, a young Iranian woman who was walking near the scene of clashes between pro-government militias and demonstrators when she was shot. The video has prompted international outcry and the girl's death has since come to represent the tragedy of the conflict, a "symbol of the anti-government movement," according to the New York Times. It was taken, not by a reporter with a camera, but by a bystander on a mobile phone, and posted on Facebook and YouTube after the man sent the 40-second clip to a friend who then forwarded to friends and news sites in Europe and the US.

A Twitter revolution?

Talk of a Twitter revolution swiftly spread as Iranians and others in the country used the social network Twitter to get their news out to the world, and it has been used extensively by the media. Twitter is particularly effective as a method of spreading news as it is harder to censor, given that it can be accessed via various different applications on computers or mobile phones, as well as via the website. #IranElection has been the top trending topic on Twitter for days, with thousands of updates an hour using the hash tag to get included in the feed and direct interested observers to text, image or video content. Following a request from US President Obama, Twitter decided to delay maintenance to the site in light of the important role it was playing in keeping people informed, carrying it out during Tehran's night rather than daylight hours.

Twitter is clearly not immune to censorship, however. The following message has been passed around Facebook over the last few days amongst Anglo-Saxon users:

"FREEDOM OF SPEECH: If anyone is on twitter, set your location to Tehran and your time zone to GMT +3.30. Security forces are hunting for bloggers using location/timezone searches. The more people at this location, the more of a logjam it creates for forces trying to shut Iranians' access to the internet down. Cut & paste & pass it on."

Amateur issues

Clearly, there are problems with relying on information generated by amateurs. Benoit Hervieu of RSF told Editor & Publisher that one of the main problems is that because many people want to remain anonymous, it is harder to verify information. And indeed, it seems that much false information has been circulating. After Twitter was hailed as the voice of the revolution, a backlash quickly emerged asserting its unreliability. There is always the possibility, after all, that interested parties might deliberately try to misinform, or might be so personally involved in the debate that they cannot maintain impartiality. And one of the disadvantages of a campaign such as that mentioned above, encouraging international Twitter users to set their locations to Iran, could end up misleading journalists searching for information on the network.

So how are citizen journalism agencies dealing with these risks and challenges?

Checking for reliability is a top priority for those trying to sell their content to traditional media companies. Citizen journalism agency Demotix has obtained many images from freelancers and amateurs portraying events in Iran, including two pictures which have appeared on the front page of the New York Times. Demotix COO Jonathan Tepper emphasised that Demotix understands the importance of reliability of sources and "believes that serious citizen journalism needs to take all the ethics of traditional reporting and build on them, such as verifiability and protection of sources." All submissions go through a vetting procedure which includes looking at the metadata in photos.

Citizenside, which specializes in citizen photo journalism, has managed to get hold of some good images which have been published by mainstream media outlets, but co-founder Matthieu Stefani said that it has been "really hard" both to establish contacts in Iran and to receive images from these contacts. "The big issue is that most of the contributions we've received were sent through proxies, with most of the time no way to contact our contributors as cellphone networks don't work really well," he explained, and therefore his team is extremely cautious about what they accept. He said that the photos that the agency has been pushing most to its clients were received from known and trusted members in the UK who were sent them by close relatives in Iran.

The Observers, a project run by TV news station France 24 combining citizen journalism with professional editing, has been active in its coverage of Iran. Founder of the initiative Julien Pain told the EW that what makes their coverage particularly useful is the fact that they already had trusted contacts in Iran before the election, and hence they have fewer problems with establishing the reliability of sources of information, particularly when using proxy servers. "We worked with these people before the situation was tense," he explained, "so we know them." He gave the example of a girl who has recorded a video describing how the censorship works, with whom he and his team had already worked. Prior to any major election, Pain added, the Observers tries to enlarge its network of contacts, which in this case proved particularly useful. Even using trusted contacts, Pain said that the Observers still cross-checks information as far as possible.

Amra Tareen, CEO of AllVoices, a project that aggregates professional and amateur news on one site, has a different approach: publish everything and let the reader decide. She said that the site has received more than 1,000 submissions, in English and Farsi, since the election, gathered via proxy servers as the AllVoices site is blocked. She stressed that submissions have tackled both sides of the issue and that this is one of the most crucial aspects of citizen journalism and of her site in particular: that anyone can be heard. "we're neutral and anyone can have their voices heard on our platform--that's key for the credibility of citizen journalism; bias will undermine the concept and keep citizen journalism and citizen journalists from ever being taken as seriously as they ought to be."

Generally it seems that such a situation where media access is severely reduced has provided citizen journalism with a significant opportunity to prove its importance. Tareen commented that "we really want to use this opportunity to show that Cit-J is not only about massive amount of non-qualified content, but also good "pro-am" work that we have been promoting for years now," said Stefani.

Getting pictures on the front page of a major daily is likely to be a huge boost to Demotix in terms of fame and credibility. Tepper was clear that Demotix is trying to supplement mainstream media rather than replace it, but said that "we think our reporting can sometimes be more accurate than the mainstream media" because "most of our users record what is known to them, in their city or country" and therefore "Demotix images provide a more accurate representation of the subject from a local perspective."

For the Observers, the situation has provided an opportunity for collaboration with the TV station on an unprecedented level. Usually, Pain said, he would publish a video on the Observers website and offer it to TV, now he has been working more with programming at France 24 to supply them with videos first before putting them online, to offer a period of exclusivity. "We've really moved a step forward here," he said. "We have learnt how to work together, and it's not going to be the same any more."

Although amateur 'citizen journalists' do not have the knowledge or expertise to analyse developments the way a professional journalist could, they can certainly witness and record events, and when traditional media coverage is limited, this is a valuable service. In terms of providing a true news service, amateur contributions must be verified so that readers can trust them, which is a priority for citizen journalism agencies. As opportunities continue to arise for citizen journalism to prove its value, the mainstream media is likely to incorporate it with increasing frequency and develop new ways of working closer with citizen journalism agencies.

When the Ann Arbor News ceases printing in July, Ann Arbor will become the first US city with no daily newspaper. The publication as it exists now will disappear completely, although a new venture, AnnArbor.com, is set to take over local news on the web and will produce a print product two days a week.

In a column for Poynter's The Biz Blog, Rick Edmunds postulates on what factors led to the decline of the News in Ann Arbor, whose vibrant, educated community would appear to be the ideal location for a newspaper. Edmunds even goes so far as to suggest starting over with AnnArbor.com might not be such a bad idea.

We live in a world, not a village

The directors of international journalism courses talked about the importance of internationalisation and giving students a chance to interact with other students from around the world in a bid to understand the effects of global media in a local context.

According to Eric Scherer at AFP, the future of journalism will lie in enterprising journalists and their efforts to come up with journalistic solutions that will facilitate the communication process and continuously revise the business models in place. He also believes that a new mindset will eventually need to replace the typical journalist's attitude of today, as well as in the value of a broad general knowledge base - something that internationalisation makes possible.

Tomorrow's journalists: multimedia experts, gadget geeks, engineers and entrepreneurs?

The afternoon was kicked off with a look at the way technological progress had irreversibly helped modify the journalist's job description, as well as society's expectations of the news and its relationship with this.

Everyone agreed that the Internet had become a vital part of the journalist's toolkit and Google was specifically singled out as an effective research tool, particularly as a powerful search engine. Although, Andrés Azócar, journalism director at Chile's Diego Portales University said that as students were becoming more reliant on Google, they were also becoming less capable of retaining information for themselves.

After testing the practice with a small percentage of users, Google News has started recognizing Wikipedia articles as news sources in its round-up of the web's top stories. For many Internet users, the popular online encyclopedia represents a handy source to quickly learn about a subject that's in the news.

The number of Wikipedia links on the Google News landing page is not overwhelming; a recent visit revealed just three of the dozens of links on the site belonged to the online encyclopedia.

The recently released iPhone 3GS, the third generation of the revolutionary mobile device from Apple, offers many new features that have generated excitement about its potential to greatly expand citizen journalism, a field becoming increasingly important in areas of the world where press freedom is in jeopardy. The prevalence of publicly generated content has risen considerably this year already, with incidents such as the war in Gaza and the election protests in Iran spurring a surge in camera phone video uploads to news sites and YouTube, offering perspectives on events often unobtainable by traditional media outlets.

For the iPhone 3GS, the newly added video recording and editing capabilities as well as direct to YouTube uploading will make capturing that newsworthy event much easier for the layman dabbling in citizen journalism, an aspect of the phone noted by founder and CEO of citizen journalism site GroundReport, Rachel Sterne. Sterne explains that "Helping people report on the ground, wherever they are, will only increase the speed of newsgathering." However there are a few features Apple did not add to the iPhone 3GS and its new OS that could present frustrating limitations to the phone's functionality as a tool for journalists in the field.

"The future of online writers and journalism in the Gulf is very uncertain," said Saudi radio journalist Samar Fatany. Fatany arrived at this conclusion based on the outcome of a workshop organized by the International Research and Exchanges Board (IREX) to address the challenges of mainstream media in the Gulf.

At the workshop, Gulf online writers, journalists and media professionals from Malaysia, Eastern Europe and the United States (such as senior newsroom editor of the Huffington Post) gathered to debate the role of new forms of media that are changing and reshaping public debate and discussed how to generate more revenue online. The date and location of the event is not disclosed in the article written by Fatany posted on Al Arabiya.com.

The launch of a cross-party select committee's investigation into the future of newspapers in the UK today was overshadowed by the ominous prediction that half of the nation's local and regional papers will be lost within the next five years.

The predictions are based on research conducted by the media analysts, Enders Media.  Its founder, Claire Enders, voiced her concerns in front of the Culture, Media and Sport select committee this morning:  

"We are expecting that up to half of all the 1,300 titles will close in the next five years."  

In a move to bulk up its digital offerings and earn some digital revenues, USA Today will launch a paid-for e-Edition in August. Editor-in-Chief, John Hillkirk, at a breakfast introducing the paper's new Publisher David Hunke, spoke of how they were "not absolutely convinced that [paid online content] works," but how USA Today would be "extraordinarily bullish" when it comes to mobile apps and devices.

The August launch of the e-Edition, which will cost $10 per month, could be just a first step in positioning the paper for a what Hunke predicted an "explosion" in the market for portable reading devices.

When NewsCorp CEO Rupert Murdoch spoke in an interview with Fox Business Network on June 8, he said:

"I can see the day, maybe 20 years away, where you don't actually have paper and ink and printing presses. I think it will take a long time and I think it's a generational thing that is happening. But there's no doubt that younger people are not picking up the traditional newspapers."

It is becoming increasingly clear that a proportion of general news content is going to be put behind some kind of a pay wall in upcoming months. Several publishers have expressed their intentions to start charging, and several third parties want to help them do it. Journalists don't seem to want it, it seems pretty unlikely that readers would want it, so how are publishers going to succeed? Can it restore value to good journalism which is increasingly becoming a commodity? The Editors Weblog takes a look at some of the different services on offer and strategies being considered.

Journalism Online

First, Journalism Online, a start-up founded in April by industry experts Steve Brill, Gordon Crovitz and Leo Hindery, has taken facilitating charging for online content as one of its core goals. Brill made a presentation at the NAA-organised newspaper executives' meeting in Chicago on May 28 at which Journalism Online's mission was stated as enabling "news organizations to restore the optimal mix of circulation and advertising revenue necessary to finance original reporting and editing" hence giving them the chance to "realize the revenue they deserve--and can command--from readers and distributors for their digital content."

Journalism Online is marketing its proposal as an e-commerce platform. The idea is that it would make premium content from multiple publishers easily accessible to readers and allow annual, monthly subscriptions, day passes or single articles. There will also be all-you-can-read bundling options. Publishers will decide what content they want to charge for, how much to charge (though it is unclear how all-you-can-read prices will be decided) and how to charge. In the presentation, Brill suggests $50-60 a year and $5-6 a month for small to large city papers, but he stressed that this was an arbitrary choice and clearly the price would depend on how much content the publisher put behind the pay wall. He had previously suggested $15 a month for an all-you-can-read subscription.

The company maintains that implementing its system will not lead to a substantial loss in traffic or ad revenue, claiming that papers would be able to keep 88% of page views and 91% of ad revenue, as any paid content would be part of a hybrid model. In his examples, Brill demonstrates how he believes a paper could essentially double its income. Brill has also stressed that Journalism Online will incorporate lots of sampling. He told Nieman Lab's Zachery Seward that Journalism Online's assumptions are that 5-10% of current monthly unique visitors will be willing to pay for content; that 95 percent of those paying customers will choose subscriptions over micropayments; and that after subscribing, those readers will view 30-40 percent more pages than non-paying readers.

Overall, the company seems to be presenting its service as a chance for newspapers to focus on their best customers, offering a premium service to those who are prepared to pay. At the Chicago meeting, Journalism Online also emphasised the advantages of paid online content in terms of preserving the print product: it is "about the value proposition of print... about print subscriber acquisition and retention costs."

ViewPass

Another third party service was presented at the NAA-organised meeting in Chicago: ViewPass. It is the brainchild of Alan Mutter and Ridgely Evers, and could be implemented in 9 months at a cost of $6 million. The idea is that newspaper readers would be required to register once with ViewPass and it would then track their activity across participating websites.

Like Journalism Online, it would aim to offer readers the chance to purchase premium online content from multiple sources, with potential for subscriptions, micropayments and bundling. Essentially, the ways in which it differs is that ViewPass would be industry-owned, giving publishers the chance to (hopefully) share profits in the business itself, and it most crucially it would allow users to 'pay' for their content with their time or their information instead of with cash, because of their increased value to advertisers. In fact, ViewPass would focus on presenting readers that were attractive to advertisers for highly targeted ads. Mutter himself is not enthusiastic about charging for much online content, suggesting to Nieman Lab that it would only work for specialist content.

Circlabs

The creation of another start up was announced the day before the Chicago meeting: CircLabs, founded by Bill Densmore, Jeffrey Vander Clute, Martin Langeveld and Joe Bergeron. Its first product, code-named Circulate, aims to "offer a solution" to publishers who are experimenting with micropayments and subscriptions, suggesting that they should charge for content which is "both scarce in nature and of high utility to a segment of the audience." CircLabs is also focussed on developing opportunities for "high-value" advertising revenue, and plans to incorporate personalised news services. Further details are yet to appear.

Efforts of individual publishers

News Corp CEO Rupert Murdoch has announced that all the company's newspapers would be charging within a year. It is looking at bundling content, according to chief digital officer Jonathan Miller, such as putting all the media conglomerate's New York-based content into one subscription package. One of the company's prime assets, the Wall Street Journal, is proof that paid premium content does work, although of a specifically financial nature. The paper is to expand its paid online options, with plans to introduce micropayments later this year along with a further level of premium subscriptions. Murdoch suggested that the company wants to "test" a pay model on some of its stronger properties first, and there has been speculation that the Sunday Times will be among these. The paid online content debate, although definitely present in the UK, has not been as strong as across the Atlantic, and it would be interesting to see what sort of reaction such a move would provoke.

MediaNews Group is planning to charge online under the belief that "we continue to do an injustice to our print subscribers and create perceptions that our content has no value by putting all of our print content online for free." A memo to staff from CEO Dean Singleton and president Jody Lodovic suggested that a part-paid strategy is in the works, and made it clear that the company is intending to charge for existing content rather than for new products or services.

The New York Times is apparently looking at two different ways in which it could charge for online content. The first would be somewhat similar to the Financial Times' model, whereby readers could surf the site without charge until a page-view or word limit were reached, when a 'metre' would start running and it would charge a user for the rest of their time spent. (The FT allows 10 free articles per user per month, then demands a subscription.) This would have the advantage of not putting specific content behind a paywall, and therefore not angering journalists.

The other option is a 'membership' scheme: readers would donate money and subsequently be invited into a "New York Times community," which would offer them free merchandise and other benefits. Possibly a tiered membership scheme could be implemented. When these proposals were discussed, Bill Keller told staff that a decision would be made by the end of June. The NYT is wary following its failed TimesSelect experience back in 2007 and seems determined to find a solution that will not damage its significant ad revenue.

Potential obstacles: search and antitrust

Currently many people find their news through search engines such as Google, and for articles to get good Google rankings and appear higher up in search results, they cannot be behind a paywall. Newspapers must strive to find an appropriate solution to this when they start charging: the Wall Street Journal's tactic of allowing its paid content to be accessed free via Google is clearly not fair to its paying customers, and is a definite deterrent to potential subscribers.

Antitrust regulations in the US effectively prevent publishers from coming to a joint agreement on when and how they should start charging for content. At the newspaper executives' meeting in Chicago on May 28, an antitrust lawyer was present to make sure all the discussion was legal. Poynter analyst Rick Edmonds suggested that the use of a third party "vendor" such as Journalism Online could be the solution to these concerns. Journalism Online has taken on David Boies and Ted Olson for antitrust advice.

So, is it going to work? And how?

Undoubtedly, implementing paid content is going to be a considerable challenge and is likely to involve substantial experimentation. Newspapers need to consider what exactly they would want to charge for, for example whether they could create a new paid service or put what is currently free behind a pay wall. It seems as if it would be easier to persuade people to pay for something new, rather than telling them they have to start paying for something previously free. But then people might decide that they are happy with what they get now and that they do not want to pay for anything extra. A paper with a highly developed website such as the New York Times could possibly offer basic news free but keep its interactive graphics and other more innovative content for its premium customers.

As yet, Journalism Online seems to be ahead of the pack with regards to third party services. No papers have publicly signed on but Brill told Seward that he had already spoken to about half of those at the Chicago meeting. In terms of connections and credibility of its founders, Journalism Online has a head start. ViewPass and CircLabs do seem to be onto something, however, with their focus on offering consumers as targets for higher-revenue advertising and effectively allowing them to pay for their news by looking at ads. Could these companies coexist, or is there only room for one?

A crucial factor which should not be underestimated in any attempt to charge online is ease of use for the consumer. People will be far more likely to part with their cash if doing so is simple and straightforward. For this reason, sign-in-once and all-you-can-read offers are likely to appeal. And once people are paying, the level of service should reflect this: good journalism presented attractively and accessibly. An element of personalisation would also seem worth paying for.

Can paid online content 'save' newspapers? If Journalism Online's figures are correct, it looks like it could make a significant difference to a newspaper's fortunes. The next few months will be telling in terms of experimentation and competition between proposals, but it will take some years for the definitive answer to this question to be realised.

The city of San Diego is a microcosm of the current battle raging between the new and the old for the headlines of local news. As American cities struggle to maintain their regional papers, online initiatives are springing up to fill the gap left in community reporting.  Now California's second largest city is covered by three reporting projects, functioning on very different business models.   

The classic first: the San Diego Union Tribune is the city's only newspaper, which has an apparently bleak future.  Revenue from advertising has dropped by 40 per cent from 2006.  In March, a buyout shop, Platinum Equity, eager for its first publishing venture, announced that it would buy the paper.  Last month the buyers revealed that 200 of Union-Tribune staff would be made redundant.  However, it seems that the cutbacks at the Union-Tribune have not damaged its online edition, which averages 1.3 million unique visitors a month and racked in an estimated $10 million on $18 million in sales last year.

Pess freedom in Italy has come under international scrutiny in recent weeks as a down-grading of the press's freedom status by US non-profit Freedom House has coincided with an increase in prime minister Silvio Berlusconi's aggression towards media outlets which oppose him. Leading left-leaning daily La Repubblica has even attempted to take on the premier directly, publishing a list of questions concerning his relationship with a young girl, to which it believes he owes answers. A Dutch politician has threatened to take action in the European parliament against the Italian leader because of journalistic constraints. Should a newspaper be demanding such information which concerns a politician's private life? Is the press freedom situation as bad as it seems?

The La Repubblica crusade

On May 14 La Repubblica journalist Giuseppe D'Avanzo published ten questions directed at the prime minister concerning his involvement with 18-year-old Noemi Letizia. Berlusconi's relationship with the girl gained mass media attention when, four days after the prime minister dropped in on the girl's 18th birthday party in Naples, his wife issued a press release accusing him of "consorting with minors" and pressing for a divorce. Berlusconi promptly went on a late-night political chat show to defend himself, but the holes in his story which have gradually emerged have attracted even more attention than the original incident. D'Avanzo's questions address these holes and ask the premier to come clean about the nature of his encounters with the girl. Berlusconi has not yet answered the questions and has given no indication that he intends to. The paper has put a timer on its website to indicate the days, hours, minutes and seconds since the questions were issued, and even offers them in English.

Berlusconi himself has tried to present the left-leaning paper's campaign as a left-wing plot to undermine his authority, accusing the paper of lying and adding in an interview on TV-channel Sky that he believes many readers will abandon the paper because of this. His office issued a statement saying referring to the "campaign of denigration" and saying that the paper is driven by "jealousy and hatred."  The prime minister has fought back as the story developed, with his lawyers applying for the seizure of photos taken at his Sardinian villa (where Letizia reportedly attended parties with other young women) before they could be published, and a journalist from Berlusconi's brother's Milan-based daily Il Giornale posing as a member of the foreign press to get an interview with Ms Letizia's former boyfriend in an attempt to discredit him.
 
 
The international reaction 
La Repubblica has defended its actions, with editor Ezio Mauro saying that "There are contradictions here and when the powers that be don't explain something, journalism has a job to do." And foreign journalists seem to agree. The paper also featured an interview with Bill Emmott, former editor of the Economist, who said that "for a newspaper, asking a political leader questions is not only legitimate, but part of its mission to inform the people." According to the International Herald Tribune, "for the first time in recent memory, the Italian press is shining a bright light into the dark recesses of a politician's personal life." The Times wrote that the premier's campaign against La Repubblica "looks ominously like an attempt to cow dissent rather than protect a private reputation" and that "his newspaper critics are performing a public service for a badly governed populace." A Financial Times editorial criticised the way that Berlusconi turned on La Repubblica following the questions, and stressed that part of the "danger of Berlusconi... is that of the media sapping the serious content of politics, and replacing it with entertainment."

Berlusconi has reacted with anger and scepticism to such foreign criticism. He seems to refuse to believe that papers might be acting of their own accord, announcing that "the international press's campaign is being orchestrated by an Italian group" and referring to it as a left-wing "plot." He insists that the foreign press is misrepresenting the Italian situation, and a rift in his relationship with Rupert Murdoch seems to be further deteriorating following the Times' article and others. He has accused the Times of writing critical editorials about him because his government is in dispute with News Corp. Il Giornale, owned by the prime minister's brother Paolo, ran a story discussing the FT editorial entitled "The left has also enlisted the Financial Times."

One of a newspaper's main goals should be to act as a watchdog over the government, but it is unusual for a paper to take on a country's leader so directly, particularly over a matter which is largely private. In the UK, the Daily Telegraph's recent campaign over MPs' expenses was firmly in the public interest, as it dealt with public money being used by members of parliament for personal gain. Berlusconi has been derisive of the media discussing what he says is his private life. Should a paper be putting so much focus on an issue that is arguably unrelated to the prime minister's ability to govern the country? Is this indicative of media trivialisation?

The Times editorial does not see the questions as intrusive, as they relate to Berlusconi's "public roles as politician and media magnate". The Independent's Peter Popham said that the media "cannot be accused of muck-raking on the issue because it was Mr Berlusconi himself who drew attention to the relationship" by attending the 18-year-old's party and not only posing for photographs but publicly giving the girl a 6000euro gold necklace. And the fact that a politician might have lied to the public is probably enough of an incentive to investigate.
 
Press freedom in Italy
 
Italy has a fairly unique media situation, which makes confrontation between a newspaper and the prime minister even more pertinent. The country's press freedom status is clearly in question. A Dutch politician who is leader of the Green Left party in the European Parliament, Judith Sargentini, has said that her party is considering taking legal action against Berlusconi because of the press freedom constraints in his country. Amongst her complaints is the fact that the premier blocks critical questions at press conferences. If a majority of the European Parliament were to agree to the initiation of legal proceedings, then the matter would come before the European Court of Justice.

US-based nonprofit Freedom House recently downgraded Italy's press freedom status from 'free' to 'partly free' for 2008. In conversation with Karin Karlekar, editor of the report, she explained that the main reasons given for this were the unusually high level of media concentration, particularly in broadcasting, threats from organised crime and others, and attacks on journalists, mainly from far right groups. During Berlusconi's former term as prime minister, the country was also given partly free ratings, and Karlekar added that the media concentration was "one of the highest levels anywhere in the world."

Daria Gorodisky, a veteran Corriere della Sera journalist who is also a union representative for the paper, told the Editors Weblog that she believes there is a "truly enormous press freedom problem in Italy" which will be "extremely difficult to resolve." She does not place blame for this directly on the government but on the fact that there are no "pure" newspaper owners, rather, those who publish newspapers also run other businesses and therefore have aims and interests aside from their papers. She also believes that the quality of Italy's journalism schools have deteriorated as more and more have sprung up. She did, however, point out that this is not the first time that Berlusconi has threatened the press.

Internet penetration is low in Italy in comparison to that of its Western European neighbours: about 48%, compared to 72% in the UK or 66% in France, for example. This low figure would suggest that many people are more likely to get their news from television and one or two newspapers, rather than the range of sources that online readers might visit. Despite this, however, Karlekar noted the country's "very vibrant and influential" blogosphere, particularly politically-orientated blogs.

Gorodisky commented that although some journalists were "very worried" by the situation, she did not think that there was enough widespread concern about Italy's press freedom status. Karlekar said that her organisation's report had sparked considerable debate and she had received both praise and hate mail from Italians. Niccolo Ghedini, lawyer to Berlusconi, dismissed the report on a TV show called Anno Zero, saying it was a private organisation and took its information from only two sources, La Repubblica and Corriere della Sera. Karlekar responded that she was "not sure where he got that" and was clear that "the range of sources is large and our authors would never just rely on one or two." She added that it was "interesting that the government felt compelled to respond in some way."
 
Karlekar did say that Berlusconi did not seem to be "exerting the same amount of influence over the broadcast media" as he did during his previous term as prime minister; there seems to be less "overt political manipulation." She was also clear that she did not think that the high media concentration had "stifled" the whole media, and drew attention to the diversity in terms of political opinion in the print sector.

Arguably there are far more important questions that the Italian press could be asking its country's leader, rather than focusing on the somewhat sordid details of his involvement with a teenage girl. But as a vital part of the press's role in a democracy is to play watchdog on the government, the fact that a paper is challenging the prime minister to clear up inconsistencies is something that must be welcomed. And even though the original issue may not be crucial in itself, the other questions it has brought up concerning use of government planes for private use, for example, are very pertinent. Given how much of the media the prime minister does control, and the fact that even the journalists who do not currently work for Berlusconi know that they may well some day, the press freedom situation could undoubtedly be worse than it is, and it is important that journalists keep fighting.

First we had the Amazon Kindle, then Plastic Logic came along - yet to go on the market - and now Michael Arrington and the team at TechCrunch bring us the CrunchPad.

It all started with a dream

Last July, Arrington posted an article with the following headline: "We Want A Dead Simple Web Tablet for $200. Help Us Build It." Arrington went on to describe what his dream tablet would look like and how it would function: Running as an open-source device, the screen would be Apple-thin with an iPhone-like touch screen keyboard. There would be a headphone socket, a built-in camera, speakers and microphone and the tablet would function on Wifi, be Firefox-enabled, support Skype (or other VOIP service) and be fitted with an internal battery and solid hard drive. The goal? "To keep the machine very simple and very cheap."

This week Microsoft unveiled its new search engine, Bing, aimed at challenging market dominator Google as the world's second most popular search tool after Yahoo and AOL.

Launched on Wednesday, the European version was available to use in Beta mode while in the States the decision was made for Bing to go live. Bing was coined thus for it is supposed to represent the "sound of found," although some say it is already floundering.

Are any dailies hiring? That seems to be the question on every aspiring journalist's mind. A recent graduate student who uses the penname "Where to Look?" asked this very question of whether or not daily newspapers are hiring to expert recruiter Joe Grimm. Grimm is a visiting professor at the Michigan University School of Journalism whose Q & A advice column is aimed at tackling 'the toughest recruiting questions.' A former editor, Grimm has moved into public communications and is the host of the weekly live online chats that address a designated issue in addition to his column.

Grimm candidly replies to the graduate that there are jobs available at daily news publications. The future of those dailies, as well as others that are not hiring is, however, less certain. What is certain is that the way media is delivered (as print, on-air, or through the internet) will become far more advanced.

The deadline for the 2009 World Young Reader Prize, this year with two new categories on offer, is 15 June. It is also the last date to get a discounted registration for the World Young Reader Conference being held in Prague, Czech Republic 27-30 September.

This annual award from the World Association of Newspapers (WAN) recognizes newspapers that do the most to develop young readership. WAN has added a special press freedom category for 2009  to honour newspapers that teach effectively about the fragility and importance of press freedom in a democratic society.

Speaking at the Google I/O Developer Conference that took place in San Francisco between May 27-28, Google has unveiled Google Wave, a new online communication service.

Described as a "personal communication and collaboration tool," Google Wave allows users to chat and share documents including audio files, videos and photos in real-time.

The proposed merger of two Polish dailies and the launch of an entertainment version of a political weely, both intended to conquer a new public and consolidate readership, have raised some doubts in the Polish newspaper industry.

Poland's largest business and legal daily Gazeta Prawna (87,000 paid circulation) will merge with the second quality news daily Dziennik (147,000 readership), in a 51/49% partnership between Infor Biznes and Axel Springer, their respective owners. The transaction, which will result in a combined newspaper strong in economics on one side, and politics, culture and sports on the other, is still subject to approval by the authorities.

In an interview with the Telegraph, Tina Brown expresses her views on the future of newspapers and the professional journalist.   The once queen bee of the high-end glossy magazine industry has now completely embraced the digital medium as editor in chief of the New York Daily Beast. Brown is now advising fellow journalists to recognise the need for 'innovative approaches' to the delivery of news and the varying business models to maintain them financially. 

Emphasising the 'parlous condition' of the New York Times, and the worrying health of other significant US local papers such as the Washington Post, the Los Angeles Times and the Boston Globe, Brown maintained that resources should be placed on preserving the intent and purposes of journalism per se, rather than on saving printed newspapers, "It's more important to preserve journalism than it is to preserve newspapers, frankly."

Last week's "secret" meeting between newspaper publishers in Chicago has prompted much discussion and commentary about the implications of such a meeting, particularly in terms of antitrust laws. According to the AP, the meeting's agenda was titled "Models to lawfully monetize content," and an antitrust lawyer was present, said the Newspaper Association of America, which organised the meeting.

In his article, "How the Obama administration can save newspapers," Los Angeles Times writer Tim Rutten argues that the way to save US newspapers is to make it easier for them to charge for online content.  It seems clear that charging for general news content would have a far greater chance of succeeding if all newspapers were to start to do this simultaneously. The same goes for licensing their content to search engines: it will only be possible if it is an industry wide effort. And such moves are currently illegal, as Rutten points out, under laws barring collusion and price-fixing.