Results matching “in digital age 1”

One of the ten Canwest newspaper websites to be redesigned is the Calgary Herald.  The Herald has geared themselves towards becoming an online multimedia destination.

In addition to a new look, they have added and improved their content.  According to the paper's website, the "changes are deeper than just the look of the calgaryherald.com home page."

Editor Roy Wright says that the Huddersfiled Daily Examiner "will retain a strong network of frontline news gatherers" despite the scaling back of editorial management and production roles, Hold the Front Page is reporting.

In an effort to move to "a streamlined multimedia operation," the Trinity Mirror North West "shake up" of the daily paper will leave 16 van drivers and three transport supervisors unemployed, in addition to the dissolution of four editorial roles.  The paper will now switch to overnight printing.

"The changes are both radical and necessary," Wright said.  "Recent research shows there is strong demand for the Examiner to be available earlier in the day."

The paper seeks to remain "at the forefront of the digital revolution," while maintaining the quality of the paper for readers, Wright said.

Source:  Hold the Front Page

Trinity Mirror has announced that the Liverpool Daily Post will undergo a major restructuring.  According to the paper's website they are launching a "revolutionary new editorial operating model by streamlining its production process to create a centralized hub, providing up-to-the-minute online content for its websites and writing and producing all its Merseyside daily and weekly newspaper titles."

The Post will also stop publishing its Saturday edition, making it a Monday to Friday morning paper, although its website will remain a seven-day-a-week operation.

Businesses will use more blogging, community sites and user-generated content in 2009 in an effort to "boost customer engagement," according to the third annual Online Customer Engagement report.

The research examines the "likely impact of a worsening economic environment on customer behavior and psychology."

The rise in investment in social media comes as "51% of companies say that the economic crisis has caused them to place greater focus on customer engagement," the study says.  45% have "defined" customer engagement strategies in place, however.

More companies are using tactics such as blogging, user reviews and on-site video to engage customers, head of research at E-consultancy Linus Gregoriadis said, and are "pulling only those levers which are most appropriate for their business model and customers."

Source:  Brand Republic

According to Brand Republic, Microsoft has signed a one-year agreement with Hargreaves Lansdown, a financial services and asset management firm, to provide MSN Money users with information, news, comments and services related to the financial industry.

The service will cover funds, Isas, pensions, Sipps, annuities, share dealing and currency.  It will allow users have access to investment and technical research and use interactive tools.

The UK's daily Independent costs its publisher, Dublin-based Independent News & Media a "small fortune" every year, The Evening Standard's Roy Greenslade writes, and is likely to fail.

The way to save the paper is by taking a "revolutionary" step--going entirely online.

Foregoing all of its newsprint editions would be following the paper's tradition of "taking risks," according to Greenslade, and would change the face of newspapers in the UK.

The Associated Press suspended the use of US military photos on November 14th after the US Government body distributed doctored photographs of General Ann E. Dunwoody, the first female four star General in US history. This is the second hand out photograph that has been altered by the US army in a matter of months. The fact that a government institution would manipulate a photograph begs the question: can we trust what we see?

The Editors Weblog spoke to Santiago Lyon, the Director of Photography at AP about the events surrounding this suspension and the issue of photo manipulation.

First case - flag appears

Lyon reports that when Dunwoody was promoted, the AP searched for an image of the new General on a US military website that gathers photos of armed services personnel. Unable to locate a photograph, the AP contacted the website and requested a photograph and subsequently received a picture of the General by email. This photo showed Dunwoody with a US flag behind her (the photo on the right). The photo was immediately passed to the editing desk (all AP photographs go through at least one editing desk) where it was vetted and examined; it was then released onto the wire.  The San Antonio Express-News, a Texas-based local newspaper, contacted the AP alerting them to the fact that they had found a very similar image of Dunwoody on Google images, but with no US flag behind her (both photos shown above). Lyon and his team immediately investigated and discovered that a member of US military staff had added the US flag background and changed the number of stars on her uniform from three to four. The photograph was then immediately removed from the AP's wire.

Second case - superimposing a head
 
This was the second such incident involving the US army in a matter of months. The AP collects headshots of all the US personnel that have been killed in Iraq and Afghanistan and as part of this effort the AP received a photo that on closer inspection was not what it appeared. The army had the cut out the face of the dead soldier in question from one photo and superimposed it onto an existing mug shot with a uniform and an American flag in the background.

Lyon says, "Because this had been the second incident in as many months, we decided to suspend the use of US military photographs while we examined our own internal policies as well as have a conversation with the US military about what they were doing to these pictures and how this was unacceptable."

Army were, "at a loss to explain it"

Surprisingly when Lyon contacted the military to complain about this incident, it did not appear to accept the gravity of the situation. Lyon reports, "Initially they were a little bit defensive, claiming that this photo did not really alter the substance of the image. Our policy is of course zero tolerance, we do not accept that images be manipulated or that content be added or subtracted more specifically, unless there is a pressing need to for security reasons for example, and in that event we flag this." In further conversations, the army were, "at a loss to explain it." Lyon goes on to say, "I was shocked, but we wanted to deal with it as forcefully as possible and put it behind us."

The Pentagon later told the AP that they would redistribute their guidelines again to staff, which are also firm on the issue of manipulation. Lyon says, "They pretty much admitted that there had been a mistake and that they weren't proud about it, and that they wanted to work with us to try and ensure that this does not happen again."

As a result, the AP has now strengthened its internal policies with regard "hand-out" images (images that it receives from non-AP staff and external bodies). "We have instituted a more rigorous policy of examining those images now, at least two editors have to examine the images closely and if there is any doubt at all, the image is then held pending further examination." Previously, the standard procedure was to examine all images but not in the kind of minute detail that they do now with hand out images. Lyon reports that the AP receives vast numbers of these hand out images from various bodies, including the police, industry and so forth. AP staff know its strict zero tolerance policy for photo manipulation, but is it something that these external organisations adhere to?

In recent weeks not only do we have the AP case, but also the issue of a French Government minister and a disappearing and reappearing diamond ring. A Le Figaro front-page photo of Justice Minister Rachida Dati was doctored to erase a substantial diamond ring she was wearing. The practise of photo manipulation is nothing new: in 1942 Mussolini had a horse handler removed from a photograph of him sitting on a horse in order to make him look more heroic.

As long as there has been photography, there have been photo manipulations. However, with advanced technology and increased use of photo shop, it is now easier to achieve and harder to detect. Lyon says, "It is the click of a mouse and you can add or subtract things from a photo quite easily. What that means for an organisation like ours, whose whole reputation is based on the voracity of the information and telling the truth, is that we have to be ever vigilant." These incidences raise the question of how often these doctored images make it onto our front pages - unintentionally in the case of AP and intentionally in the case of Le Figaro  - as we generally only hear of this when the culprits are caught out. Can we now trust what we see? "You see images that are printed by others and are you always sure of the truthfulness of what you are looking at? It's hard to say. Sometimes you look at an image and you wonder," say's Lyon on the issue.

Lyon says that the Dunwoody image has highlighted the problem to AP. "What this has done is that it has shown us the need to be as vigilant and as careful as possible with hand out images from third parties whose provenance we cannot be 100% sure of. It has heightened our vigilance."

Today's newspaper reader is well aware that anything can be done with an image, even if it is just from their experiences watching the magic of CGI at their local multiplex. However, this is an arena where they expect the full trickery of the camera to be on display, the public does not expect it when they open the newspaper.

Due to the Internet and various other factors, "there has been a huge increase in the number of images that are being sent by international news agencies. 20-years ago we were probably sending 100 images a day in a 24-hour period. Now we are closer to sending 3,000 images in a 24-hour period. When you do the maths, the news agencies are handling close to a million images a year. That's a huge amount of imagery." This increase in distribution and use of photographs highlights the need for there to be strict rules on the doctoring of photographs. The role of a photojournalist is to capture a story for the reader, to bring a story to life, and to tell the truth. Just because we have the technology to do something, it  doesn't mean we should.

Source: AP, Straits Times, National Press Photographers Association, Ethics of Digital Manipulation, Daily Tech

A new training initiative between the BBC and the University of Central Lancashire is giving freelance journalists the chance to learn the newest skills in digital production, according to Hold the Front Page.

The program will give "30 freelance and broadcast journalists from the region the chance to get to grips with producing content for a number of platforms - online, TV, radio and mobile."

The Online News Association, an organization for digital journalists has redesigned its website, Journalists.org.  According to Editor & Publisher, the site seeks to connect online media worldwide.

The redesigned site has several new features including a way in which members can connect by region and area of interest through chats and discussion groups, a training section and tips on multimedia storytelling.

As outlined in the first entry of this series, consumers will start using mobile electronic reading devices routinely. But will these versatile tools also become the preferred display for news and current affairs? Publishers' ability to inhabit this uncharted territory will matter greatly, but even more important is the decision of media consumers that news offered in this way best fits today's lifestyle and nicely blends in with their expectations and routines.
 
The readers' view is currently being explored and tested in several prototyping and/or pilot initiatives, although this effort is modest compared to the involvement of hardware and software engineers. Nevertheless, first results reveal the contours of what in the eyes of the digital reader will be the ideal form of electronic information delivery. Based on four recent research actions, this contribution will sketch the preconditions for successful deployment of e-readers and services, seen from the users perspective.

The eNews project, set up by Ifra, explored the consumer readiness for e-readers. Via focus groups in European and Japanese locations it was found that the use setting is different: more lean backward compared to the lean forward use of PC and print. This finding will have consequences for the kind of content that can be offered. Surprisingly, the consulted test persons appreciated the daylight readability of the e-readers, but by no means hyped it as heavily as the manufacturers themselves always do. The love for the device stems much more from its environment-friendly image.

Microsoft, partner in the design of the New York Times News Reader, has evaluated the user appreciation of this application in a field study. A selected group of readers worked for weeks with the NYTReader, especially while commuting, and was interviewed afterwards. Overall assessment was very positive: two-thirds, especially the serious travellers, would stick to the service. The kind of use however depended much on personal reading style: the news junkies appreciated the amount of detail, the skimmers the quickness of updates while the fun-seekers enjoyed the sophisticated layout. The synchronisation feature for permanent updating was less popular: too time-consuming and difficult to understand.
Conclusion: newspapers will have to bear in mind all these different use categories, and with an improved product.

In the Dutch MePaper project, the five participating newspapers are exploring novel journalistic formats for two types of e-readers: the e-ink devices and the mini laptops (UMPCs). New content models for mobile reading are developed in a joint design studio and these prototypes are tested in lab-based proof reading sessions. Here, it shows that there is a difference between what journalists think is important, for instance the addition of time frames to story overviews, and what the public wants (don't bother us with release hours). Also in this R&D effort, the variety of user demands is apparent. Many want both local (often hyper local) news, without loosing the global perspective. The preference can change from day to day, depending on personal circumstances and the attraction of news on offer. A definite outcome is the demand for customisation of the e-paper, ideally composed of sections, even editors from a range of different media. This result is in fact a cry-out for joint ventures between titles and across newspaper groups. Thus, e-reading will provoke unconventional business practices.
If the newspaper world manages to respond to these user requirements, there certainly is scope for a quick roll-out of the e-reading technology. In a Swedish large scale online survey (part of the UbiMedia project), 42 percent of the 3600 readers indicated to be ready for it now, and another 19 percent in the next five years.  Would these people want to change their trusted print edition for an electronic version? Two-thirds said yes, only one-third would be faithful to newsprint. The e-service however is expected to be considerably cheaper (says 58 percent), with a meagre 8 percent willing to pay extra for premium content.

The conclusion is obvious, the adoption potential for mobile electronic reading is certainly high, but it is a medium in its own right, not just another print or online edition spin-off. It needs to be well designed, fully user-driven, with convincing personalisation options. Valuable lessons in this respect are being learned by a Dutch paper, NRC. The e-reader service it launched last year based itself on simple copy streaming, and it obviously doesn't work. Disappointed users created an open forum in wiki format to voice their concerns, criticism and improvement suggestions. The company hasn't been able to respond to it adequately yet. E-reading clearly asks for special content formats, a different type of navigation architecture and innovative forms of news organisation. In the next entry, first design principles will be reviewed.

Director of the Euorpean Centre for Digital Communications and long-time journalist, Jan Bierhoff is currently conducting studies on e-reader technology and the consumer trends that will define their use. 
 

Self-regulation in the UK newspaper industry needs more protection with the "threat" of digital media and celebrity privacy actions, according to Sir Christopher Meyer, departing chairman of the Press Complaints Commission.

The World Internet report by the Centre for the Digital Future is reporting that fewer American youth have access to the Internet than those in the Czech Republic, Canada, Macao and Britain. 

The 13-country survey among 12 to 14 year olds showed that 100% of British youth use the Internet, with Israel at 98%.  Only 88% of Americans age 12 to 14 have access, followed by Hungary and Singapore.

Mobile phone access to the Internet is increasing outside of the US, particularly in Southeast Asia, according to a separate bulletin by a software company.

Source:  Reuters via EJC

Search Wiki is the newest feature to Google, allowing users to customize search results, and is available only to users with Google accounts.

The feature will allow users to rearrange search results, tailored to what they frequently use, according to Brand Republic.  

Users will also be able to add and remove URLs relevant to their own searches.  They can make notes on sites that will be "available for future searches."

Search Wiki allows users to "share insights with other searchers," said an engineer behind the project.

Source:  Brand Republic