With shrinking newsrooms due to increasingly drastic budget cuts and a biting global economic environment, newspapers have been searching for a solution to the age-old problem of profit margins versus quality of product. A relatively new player is marketing a solution to this problem;
Daylife this week is launching
Daylife Select, a tool that enables newspapers to enhance and expand their content easily and quickly.

This new product launch is the latest chapter in the Daylife success story; its client list reads like a "Who's Who" of the newspaper world, and yet it is a small New York based operation run by a team of just 25, most of whom are technologists.
Back in 2005, a team of news junkies and techies began work on a technological solution to the news industry's increasingly difficult business climate. The team looked at the web and saw the likes of
Amazon and
EBay racing ahead in the user experience, while news online hadn't changed that much in terms of navigation and fluidity of the whole site. The team, a bunch of "self-confessed frustrated media fans" started building a system that was launched in January 2007. It was clear to them that the demand for news had not declined, but that the product was heading for rocky waters unless it pushed its boundaries.

The
Editors Weblog spoke to the CEO of this team of news junkies,
Upendra Shardanand, about the new product, his organisation, the technology behind it, and the future of newspapers.
SolutionShardanand begins his explanation by saying, "Publishers looked at
Google and other aggregators getting all this traffic without doing the original reporting, and we are just saying, well, here is the technology, so you can go and do it under your own brand, around your own original content. I do believe that original content is absolutely critical; that is going to be the draw that brings a user back to your service and establishes your brand and so forth, but that can only scale so far; so, do what you do best and link to the rest. This is a different way to think about publishing."

This new product in the ever-expanding stable of services provided by Daylife is being marketed as a solution to help newspapers through the difficult business climate. Using one platform, it enables editors to access content such as photos,
YouTube clips or blog postings on any subject they are looking to cover. One of the issues is that newspapers are frequently cash-strapped in terms of IT, so this product lets anybody with just a web browser and a click on the interface launch a content portal. This portal can cover anything from technology companies to Manchester United, and goes so far as to even allow customisation of the site.

Daylife describe itself as the layer between raw content and the news organisation. The system is an
Intelligent Content Service, it being a substantial database with the ability to pull together relevant information for any news organisation on any topic. Simply put, if for example, a journalist is writing an article on
Barack Obama's health care policies, the Daylife system will rapidly pull together all relevant stories, pictures, video and so forth from a multitude of sources. This database can therefore provide you with all quotes from Obama on healthcare and all photos of him at, for example, a hospital.
Daylife has various agreements with the major content providers, be it
AP or
Getty Images, but Shardanand reports that the deal that follows with the client is worked out individually depending on the relationship the client has already with AP, for example, the level of content they are looking for and the size of the client's publication.
The Daylife news website, despite it only being a beta product who's sole purpose is to work as a demonstration to potential clients, achieves 3 million hits a month. When the site first launched many reviewers thought it was a straight news site and questioned the lack of RSS Feeds and so forth.
With shrinking newsrooms due to declining revenues, one of the most significant facts about the Daylife web site is that it is run with zero human input. Shardanand informed the Weblog that the team could go on holiday for a month and it would in no way affect the running of the site.
Shardanand further points out that all the clients they have are, "renewing their contracts."
USA Today experience - 600% increase in page views for a blog
All of this sounds highly impressive, but what impact is this product having on its clients? Shardanand cites the work it has done with USA Today; the newspaper had a blogger writing about cruise ships, making it perfect for advertisers such as P&O and other holiday companies, but one blogger can only achieve so much, and the page was thus too small to attract significant advertisers. USA Today talked over these problems with Daylife, and it thereafter delivered tailored content to the publisher. The resulting page was far more comprehensive and resulted in a 600% increase in page views. It's the same blogger working, but with the help of Daylife's tailored service he is now able to increase content and improve layout.
Advanced algorithmsThe software that runs this product is produced in-house, it runs on an open source platform with extra work put in by the "team of rocket scientist" for advanced algorithms. Furthermore, as Daylife hosts the portal, newspapers are able to wash their hands of any technological maintenance or responsibility.
With hindsight?Considering the great leaps that this small company has made in a relatively short period of time, Shardanand is thoughtful about how they got to this point. The only regret is perhaps a desire to speak to publishers earlier to spread the word and have speeded up the process sooner for inputting the system for clients.
The future for DaylifeLooking ahead Shardanand believes that we will see news coming from a more diverse group; Shardanand informs the Weblog that one of its clients is a pet food company in the UK that wanted to set up a blog containing pet news and stories. He expects more of such diversified providers of news and content in the future as it becomes easier to start publishing.
For Daylife itself, Shardanand is content with the direction the company is going in, but hopes to be able to move the technology into foreign languages "at some point in the future." Daylife also just want to keep on "experimenting and trying new things."
Future of newspapersDespite the fact that Daylife's success is almost directly as a result of the problems that the industry is facing, Shardanand is positive about the future of the industry: "The outlook is bleak in the short term for newspapers, but I am an optimist and I have to believe that the demand for news will always be there from consumers, and at some point in time, once we are through this whole murky phase, there will be a model for publishing that is probably a lot more efficient. A model where the publisher can extend the newsroom staff because all the other staff can be outsourced. I think even though we are seeing newsrooms being slashed today, I think the right model is where editorial is actually a bigger percentage of the staff than it is today because of outsourcing."