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To say the least, 2008 proved a difficult year for newspapers in many nations. Rising printing and distribution costs, waning circulations and fragmented audiences continued to challenge a business model that seems increasingly outdated. And despite many promising advancements made by newspaper companies in Internet and mobile, revenues remain far behind those of print.

But the news is far from all negative. Below is some food for thought for newsroom executives everywhere, ways in which newspapers began adapting to the modern media landscape in 2008 that will continue through 2009.

INTERNET TRENDS BECOMING NEW TOOLS FOR JOURNALISM
2008 saw the continued proliferation of social and professional networking sites Facebook and LinkedIn, with newspapers and journalists, with newspapers and journalists, such as the New York Times well-known columnist Nicholas Kristof, creating their own profiles, applications and connecting with new audiences. User-Generated Content (UGC) continued to gather speed as well, with CNN's iReport in the US and LePost in France among many others around the world. A December report by the Bivings Group also noted that 58% of US newspapers now use some form of UGC.

But the biggest social media revelation to journalists came in the form of 140 characters. The social site, Twitter, which allows users to post short messages for all to see, officially became a widespread tool for journalists in 2008. For example, journalists covering the US Presidential Elections took live notes from conventions and rallies that readers could follow and that also helped to shape those journalists' main story. During the Mumbai terrorist attacks, "tweets", or Twitter messages, appeared as the first news of the attacks. Twitter feeds can also be aggregated, bringing all angles of those covering a certain event into one, comprehensible, instantly-updated record.

Another Internet trend is the "Personalized Web", evoked by newspaper experiments such as MyTimes and start-ups such as Netvibes that provide customizable pages based on RSS feeds and widgets. Arguably the boldest example of personalized news is the BBC's revamped homepage, released in March 2008, which allows users to create their own page based on the BBC information they use most. But personalized news seems to be picking up more slowly than social media. For one thing, Internet users are used to getting the information they seek from many Web pages and may not yet be ready to create their own pages. Secondly, search engines still rule, meaning that traffic to most news sites continues to come through Google, its competitors and their various news and alerts functions. So a customizable homepage like the BBC created, which could ultimately prove a competitor to search engines, remains to become a habit of the general Internet public.  

Personalized news and social media are just two examples of all of the innovation that is occurring in digital media. As technologies continue to rapidly develop, how are journalists and publishers going to keep up? Is it worth learning to use all of these tools if six months down the line they prove to be a fad? Are these technologies hurting or helping newsrooms gather and report news?

Chances are, in 2009 journalists everywhere will continue to experiment with the latest digital fads, and smart newsrooms will set aside R&D funds to play around with new ideas. Who knows? Despite predictions that 2009 will be a difficult year for newspapers, with a lot of hard work, calculated risk and a bit of luck, the industry could find the online golden egg that it has been seeking.

PROLIFERATION OF ONLINE-ONLY NEWS SITES
Perhaps filling in for the difficulties of the print product, more high-profile Internet-based sites began popping up in 2008. Perhaps most notably, The Huffington Post, launched in the summer of 2005, has already jumped to one of the US' top-30 news sites, bolstered by the US Presidential Elections, according to Nielsen Online. Media pundit, entrepreneur and Rupert Murdoch biographer Michael Wolff trumpeted the late-'07 launch of his news aggregator Newser as a "revolution in how people get their news." One year after Wolff's launch, he gained a competitor in Tina Brown, a former Vanity Fair and New Yorker editor, who launched her own, rapidly growing online-only site, The Daily Beast, a mixture of aggregated and original articles. And these are only the high-profile, American examples. The relatively low overhead costs of launching an online-based site combined with the ease of aggregating content and news commentary means that this trend will surely continue in 2009. But there is one problem with the sites mentioned above. Aggregation and commentary can only go so far: in an online environment, what happens to the investigative journalism that newspapers have provided for the past two centuries?

NOT-FOR-PROFIT JOURNALISM
Investigative journalism is expensive to produce. Money-wise, it has always been a loss-leader for newspapers. But with modern-day information ubiquity, investigative journalism is just a loss. Whereas once newspapers could claim ownership of a groundbreaking piece and sell papers and advertising around it, now readers are often unaware of the original source of the story they are reading on the Web. So what is going to happen to the type of watchdogging we need for democracy?

Several non-profit start-ups have begun to answer that question. In late 2007, former newspaper editor, Joel Kramer, took his print expertise and moved it online with the launch of the non-profit Minnpost.com. Former WSJ editor Paul Steiger did something similar with ProPublica. The Voice of San Diego, and other similar sites around the US, are making a name for themselves as "serious, original reporting by professional journalists," with the New York Times declaring the sites "stand out" amongst Internet news sites. Crowdsourcing site OfftheBus, a partnership between the Huffington Post and the non-profit NewAssignment.net, helped capture the 2008 Elections and the Knight News Challenge winner Spot.Us is collecting donations from the public to fund investigative stories. Even former Merrill Lynch newspaper analyst Lauren Rich Fine backed the non-profit model in 2008.

With this in mind, are the days of major metropolitan and national newspapers digging up the dirt on businessmen and politicians over? For the time being, no. But newsrooms everywhere are under extreme economic pressures and have been cutting core staff, making it even more difficult for newspapers to conduct the type of investigative journalism their communities need. Don't be surprised if more non-profit (no dividends to shareholders), Internet based (low operating costs) ventures spring up to fill the gaps.

COMPETING NEWSPAPERS PARTNERING UP
As many newspaper newsrooms are cutting staff, wire services should be in greater demand than ever. But 2008 saw a backlash against the world's biggest news agency, the Associated Press, by its members. Several publishers handed in their notice to the non-profit agency partially in response to price hikes and complaining of low value for their money.

In response to the AP mini-exodus, some papers, even those in competition with one another, began joining forces. Papers in Ohio and Florida whose geographical coverage overlaps are swapping stories and even combining bureaux. Not only will this help the papers save money, but it frees up time for reporters to cover issues not being covered elsewhere. In the current economic climate, this trend will continue, but not without its effects on the industry.

Some traditional news hounds would argue that two papers covering similar stories in a certain region add depth and uncover more facts that may otherwise be lost to readers. This may be true. But is it really worth having two reporters on the scene to gather one or two more different pieces of information when there may be other stories elsewhere? And what about the multitude of photojournalists that different organizations send to press conferences and like events where the story subjects don't move much? Is it really worth sending all of those photogs? Couldn't photos just be shared? Without a doubt, these are questions that cash-strapped publishers and editors are asking themselves right now. Expect to see more cross-corporation cooperation in 2009.

IS PRINT REALLY THREATENED?
We've said it before and we'll say it again: print is not going to die. But, considering the trend of the past year, print's reach will be considerably reduced, at least in Western nations.

During the last few months of 2008, publishers' struggle to maintain the high costs of printing and distribution has become apparent. In October, The Christian Science Monitor, a beacon of quality American journalism, announced that it would stop printing its daily edition. In mid-December, the Detroit Free Press, which recently won a broadcast award, decided to limit home delivery to Friday's and weekends while trimming the daily single-copy sale paper to one section. Most recently, the American Society of Newspaper Editors is considering dropping "paper" from its name.

What do these cuts mean for the news"paper" industry? As circulations drop across the Western world, it could mean substantial savings. Weekday papers often make a loss to begin with, so cutting the costs of printing those papers should cover any lost advertising revenue in those same papers.

Perhaps the question publishers should be asking themselves is "Do cutbacks on the paper product matter to readers"? Well, cutbacks will certainly change the face of the newspaper industry. But in the end, media houses are in the news "distribution" business, not the news"paper" business. As long as their news is published, media houses will have completed their service to the public.

Yesterday, sports daily L'Equipe announced that it has partnered with French developer, F4 to launch the first ever large-scale, multi-player videogame on their website. 

The game titled, "Empire of Sport" that can be downloaded for free on the paper's website and users can pick between seven sports they would like to play.

At a recent meeting in Paris, head of Google News, Josh Cohen, met with the French media as part of an initiative by the French government to seek solutions for the survival of newspapers.

According to Pierre Conte, president of PubliPrint, "for all publishers, in the last few months, something in our relationship with Google has been broken.  Six months ago, we thought we had finally found the right business model, but now, with the current crisis, the change has happened very quickly in our mind with the new Google...You are becoming our worst enemy".

The Duluth News Tribune relaunched today with a new design.  According to the paper's website they have "taken a more aggressive approach to news, story play and presentation."  

The paper has adopted a narrower newsprint in order to cut newsprint costs. In addition, they have increased headline sizes and changed page layouts.

Content will also be shifted around.  The News Tribune will begin publishing a new section on Sundays, entitled "Scrapbook" which will be uniquely for reader submitted content.

Source: Duluth News Tribune

The New York Times has shut down its quarterly sports magazine, Play.

The magazine was first published in February 2006 and was part of The Times' strategy to attract luxury goods advertising.

Following on from yesterday's article about newspaper integration and aggregation, the Editors Weblog continues its interview with Ian Fernandes, head of the Digital Division at Nation Media Group (NMG). Today, we look at its new social media platform, mobile classifieds and cross-promotion.

Social media and the Daily Nation - Who wants to be famous?

The NMG has been looking at how to get their readers more involved with the company's activities. Fernandes says, "We are taking a lot of knowledge from what we see happening abroad and from being in the entertainment industry with radio and television. From this, we are noticing that the younger generation are spending more time on Facebook or MySpace than watching television. So we are starting our own social website which will be launched before the end of the year." The name of the site has been under wraps, but Fernandes exclusively revealed to the Editors Weblog that it will be called Zuqka, and the style of the site will be a mixture of Facebook and citizen journalism.

NMG receive pictures, video clips, and songs from readers, listeners and viewers from across its various platforms and it is unable to use it all as there is only so much content they can carry. Users of this new site will be able to share this content with other subscribers and who will then be able to vote on how good or bad it is. The best of this content will be used on NMG's mainstream media platforms. Fernandes says, "We are killing two birds with one stone. Firstly, we are using content that we couldn't use before and, secondly, we are giving people the chance to be famous. A lot of Kenyans want to be famous but there is no chance to be. For example, you can send in a song and if the site users vote for it and it gets in the Top Ten of songs on the site, it will then be played on NMG's Easy FM radio station. In the same way, the top ten blogs on the site will be put in the Saturday newspaper. Whatever topics are being discussed on the blogs and pictures being sent in and so forth, will be shown on a TV magazine programme."

NMG are also going to introduce a platform called Events whereby you can see what is happening in terms of concerts and so forth in Kenya. Through this portal your network of friends on the site can see what you are attending and you can send details of the, for example, concert, to your circle of friends and invite them to come along.

NMG are in the final stages of putting the site together, with the design template scheduled to be completed by the end of this month. Once Broadband is introduced to Kenya (scheduled for next year, please see yesterday's article) sites such as this will have a real opportunity to take off. Fernandes reports, "We want to inform people that there is a lot more you can do with the Internet."  The site is set to be launched at the end of November, and a newspaper pullout also will be unveiled at the same time under the same Zuqka brand name. This pullout will be driven by content from the site.

Fernandes say, "We are at an advantage in terms of tapping into social media as we have all the other platforms within the NMG to drive it. Just telling a user that they can send a video or audio and share it with their friends is not good enough. With the NMG site, the user could get in the newspaper or on TV, this will be the selling factor."

Fernandes goes on to say, "Media has changed. The editor used to select what we saw and so forth whereas today it is the subscriber who chooses. By allowing subscribers to contribute to your product you can also test to see what is the big story... Getting your readership involved by sending in content to you is so important."

Mobile news ahead of online site

With Internet connectivity being so slow, mobile usage in Kenya is significantly higher than internet usae, with four out of every five Kenyans having a mobile phone. To explot this usage, the Daily Nation website also has a Wapsite, providing readers with a mobile web version of the newspaper. Customers who are looking for Daily Nation content on their phone are directed to the Mobile version of the news site.

The Daily Nation mobile site sends breaking news alerts, sports alerts, religious phrases, and horoscopes to subscribers. Furthermore, in the coming months, NMG is looking to introduce video news alerts for mobile phones via MMS or video content.

Classifieds through mobile

The company is also looking at the classified platform whereby if, for example, you are looking for a red BMW and you are willing to pay 200,000 shillings you will be able to punch the details into your phone and this data then links to the newspaper classified database. The relevant seller details will then be sent to your mobile phone. Once again, the slow Internet connection has resulted in the online classified section being underused, this should change next year. Fernandes predicts that once broadband hits Kenya, "we will see an explosion in Internet usage and we want to be ready for that."

Who wants to be a millionaire?

A key target of the newly established digital division is the monetisation of the various platforms within NMG, it seeks to pursue this by linking its platforms and cross promoting. Fernandes told the Weblog that every Tuesday on NTV (NMG's TV channel) there is a quiz show and viewers send in their answers by SMS, the winner is the person who sends in the most correct answers fastest. The winner of the show wins 1,000 shillings. This show is being cross-promoted across all of NMG's brands and has proved a hit with Kenyans. Fernandes explains the popularity of the show, "Kenya is probably one of the few countries where the "Who wants to be a millionaire" format did not work, not because people did not find the show interesting but because they were too shy to go on TV and look stupid if they did not know the answer. With this format Kenyans can play along from the comfort of their own home and no one knows if you get an answer right or wrong or what you look like."

Secret of NMG's success

Looking at all the various changes and innovations that the NMG has introduced, and is looking to introduce, it is clearly at the cutting edge of innovation within the newspaper and media industry. The cross-promotion across its platforms and the integration of not just the newsrooms but also the content is particularly notable. The Zuqka site looks set to be a success and the vision behind it is exciting, it should generate a real buzz in Kenya and around the NMG brand. Furthermore, it will also attract the key youth readership and create loyalty. Fernandes says, "Our philosophy is that the world is changing and we need to give our customers what they want when they want it and in the way they want it." This seems to be why NMG is so successful, the company knows and understands its readers, and anticipates what they want before they even want it

See also:

Kenyan Media Part 1: Is newsroom integration possible for media conglomerates

Election coverage has significantly changed with the advent of the 24-hour news cycle and the introduction and proliferation of new media, such as blogs and smaller independent websites. The mainstream media now finds itself trying to play catch up. According to Time magazine, this 24 hour cycle creates tension - news outlets are always on the hunt for a breaking story to keep readers engaged.

Time believes one of the main sources of this tension "is that the media runs so fast while politics moves so slow."  Essentially, this means that small things become big stories in an effort to provide new, invigorated content for readers. The traditional press has "had more competition for scoops, influence and audience as the election became the biggest pop-culture event of the year."

US newspapers have recently begun working together on content sharing deals on an unprecedented scale. There has been much speculation that the driving force behind these agreements is dissatisfaction with the recent changes at AP. The most recent announcement came from five papers in the Tri-State area of the US last week.  

Content sharing deals vary and although many are just starting, a group of three papers in Florida - the Sun Sentinel, Palm Beach Post and Miami Herald - started content sharing about three months ago.  However, there is one group of five papers in New Hampshire who have had an agreement in place for the past 15 years.

In an effort to understand the inner workings of content sharing, how it will affect the future of newspapers and journalism, and if these deals are related to AP's actions, the Editors Weblog spoke with Dave Solomon, the vice president of The Telegraph of Nashua in New Hampshire, and Anders Gyllenhaal, senior vice president/executive editor of the Miami Herald.

The Florida Method

Three months ago the Palm Beach Post, Sun Sentinel and Miami Herald began to share content. What is most striking about this deal is the complete shift in mentality that has accompanied it. These three papers have been fierce competitors for the past 100-years and now they find themselves posting each other's stories.  According to Gyllenhaal at the Miami Herald, the shift is not designed to change the competitive relationship between the three, but it has changed the way they work together.

What was the trigger for such a change after so many years? Gyllenhaal believes that the increasingly challenging newspaper market has necessitated a more mutually supportive relationship. For the Herald, it began on the business side, "with a distribution agreement. In the case of the Herald and the Sun Sentinel, the Sun was circulating the Herald in its prime territory, and we were circulating their paper." After this, "the newsrooms began to talk, and we have come up with the initial step, a way of trading routine content between the three papers."

The papers follow a strict guideline of what content they can and cannot use. Gyllenhaal believes that "websites are where the news competition exists" so in an effort to preserve this, "you cannot pick up a story from another website and put it on your website but you can put in the paper the next day." Gyllenhaal goes on to say, "It's a defined group of stories, which are events that happened in the last 24 hours or are about to happen, and as a rule we are picking up a couple of items a day from each others websites."

Gyllenhaal reports, "What we can't pick up are things that kind of define an individual paper - in the sense of their franchise elements, their personality elements, you can't pick up columnists, major investigative pieces the things that define, the more important pieces."  This aspect of the agreement maintains the competition, therefore Gyllenhaal does not see this changing anytime soon.

What next for the Florida method?

As for the future, Gyllenhaal confirmed plans for individual departments to start working with each other across the three titles for specific stories.  He gave the example of when a sports department cannot make it to a game; they will make arrangements to get the story from one of the other papers who would be at the game. 

When asked about the possibility of expanding partnerships statewide or across the nation, Gyllenhaal believes that it is possible, but complicated.  He notes that in order to grow such a partnership it would require a different system than they have put in place.  However, there are plans to extend the content-sharing deal to two papers north of Palm Beach, but he confirmed that it is probably as far as they will go for now.

The New Hampshire model

The Nashua Telegraph has been content sharing with five of their neighbor newspapers since 1993. The deal here is different to Flordia's method as the papers are not in direct competition with each other. However, their approach does provide some insight into how such a system can work for a sustained period of time.

 
According to Solomon at The Telegraph of Nashua the system started as a means, "to get feature stories and in-depth stories from the other papers for our then-new Sunday editions that we were struggling to fill state copy."

Unlike the Florida papers, "anything and everything is available for reuse," whether on the website or in the print edition, a routine story or an in-depth investigative piece as long as they credit the newspaper of origin.

The five papers involved in the deal extended the agreement to two other papers in the state that are not part of the full open-content sharing deal.  

As for their readers, Solomon believes that they, "appreciate the better reporting." He gave the example of a hypothetical airport accident in a near-by town, Concord.  If it were to happen, the "Concord Monitor is going to write a very thorough story. They are going to give it to AP and AP is going to flatten out the language, neutralize the tone and convert it to about eight inches. I think our readers are better served by the Concorde Monitor coverage."

Are these agreements a reaction to the changes at AP?

Such content sharing deals seem to be becoming increasingly popular just at a time when a growing chorus is criticising AP: are the two related?

Gyllenhaal said that the Miami Herald's agreement had, "nothing to do with AP. We are taking a different route than those other papers, so this is unrelated to that."

The Telegraph filed a termination notice with the AP in April, so between now and 2010 the Telegraph is looking for alternative vendors.  

Solomon explained that the Telegraph's reason for terminating their AP contract was monetary, it spends around $130,000 a year on AP copy. However, this expenditure does not correlate with the amount of syndicated material that they actually use since they are so, "intensely local."

In addition to the AP, the Telegraph spends another $30,000 on syndicated copy from Scripps Howard, the Washington Post and the Los Angeles Times. Soloman is, "convinced a newspaper our size should only be paying half of that or less given the amount of syndicated material we use.  So unless I see a package where we can get AP and combo of other syndicates for half as much as what we are currently paying, I don't see any alternative but to move forward.  I don't expect that by canceling AP we will have a net savings of 130k, but expect to come out of it spending about half as much."

For Solomon, the AP is a "great institution that does remarkable work." However, he believes that "there has been a deterioration in state report over the years. Through no fault of AP personel, but through the continued reductions in staffing at the state offices."  

Solomon believes that the AP has, "demonetized world and national news because they give it to the pure play sites like Google and Yahoo."  

Solomon also pointed out that the daily news reports from most AP bureaus are 50 percent member contribution and 50 percent AP staff generated. Solomon further highlighted that this "is certainly not the case in New England, I would estimate its 80 percent member generated and 20 percent AP staff generated."  So for the Telegraph, this is another reason why the AP is not a vital contributor to its news operation.

Where will these newspapers get additional content from?

Since the Telegraph has been content sharing for the last 15 years, it is nothing new to them; however, now that they have terminated their contract with the AP, things are going to change for them.  

Solomon emphasized his hope that the Washington Post and LA Times will "seize the opportunity and become more aggressive in realizing breaking news, where they are certainly not comparable to AP at this point.  But they have the capabilities to do it."

The Telegraph will also have to find sources for sports news, photos, world and nation coverage, Nielsen ratings, top ten movie releases and so forth.  In order to do so, Solomon said the Telegraph is looking into other options that can provide content for them and even expanding upon "the state-wide cooperative that has been in existence for so long."  

What can other newspapers learn from the Miami Herald the Telegraph?

The two models for content sharing demonstrate that anything is possible when it comes to expanding a newspaper's coverage capabilities.

For some newspapers the AP will continue to be an essential part of their operation, but for others this relationship will end or significantly change. According to Solomon, the AP must not see content sharing as a threat, but what happens if this system grows?

To compound to the woes at the AP, many have voiced opposition to its new "boldness" when reporting, with some headlines that stretch far from the AP's position as a "a neutral arbiter of the news".

Whether AP sees content sharing as a threat or not, it is certainly an innovative and positive step for newspapers in the US. These newspapers are demonstrating a willingness to break down old rivalries in pursuit of more comprehensive coverage; content sharing may well be a key step on the long and difficult road to restructuring the industry for the changing industry-wide and global economic climate.