Covering those events raises a number of questions and issues for journalists such as:
- How do we verify the images?
- How do editors handle social media media?
- Should publishers support one side or the other?
Abu-Fadil asks, what's it like being in Libya and what do you say about Al Jazeera being accused of making up stories?
Hoda Abdel-Hamid, Roving Correspondent, Al Jazeera English, Qatar: Al Jazeera is either treated with loyalty or is hated, depending on the side, Abdel-Hamid says. In the Libya conflict, both sides want you on their side and for the anti-Gaddafi side, they learned that is Al Jazeera became very important to their cause, so they were sending us something every 10 minutes.
But this had its problems. For example, Abdel-Hamid says Gadaffi's son was "killed" at least 10 times. You can't ignore the news because they are high ranking people telling you that he's dead. The question we ask ourselves is: Do we keep away from it or do we report it? What we try to do it is report the news and the viewer decides.
I just came back from Sirte, she said. Every day the anti-Gaddafi side would advance but then retreat, so you have to check for yourself, reminding viewers that they say they are advancing in Sirte, but the city gate is actually 50 km from the city centre.
The anti-Gaddafi side was Tweeting saying they had claimed Sirte meant that the pro-Gadaffi forces retreated, even though they hadn't advanced that far.
I think sometimes in the world today journalists try to get the piece of news out first. I always check if it's true or not as there is so much at stake at a personal, local and national level, Abdel-Hamid says. Everything has to be checked.
Abu-Fadil asks how a news agency handles something like what's going on in Libya, Syria, Tunesia and others?
Philippe Massonnet, Global News Director, Agence France-Presse, France: says that first he would like to mention the old adage that states "truth is very often the first casuality of war," and he says this often turns out to be true. As a journalist it's important to trust your own eyes. You have to send people on the ground and the news agencies and networks have done this, he says. I think all news organisations have a responsibility to be there all the time. The only way to get as much truth as we can, is to send people. We have to have text, photo, video people on the ground 24 hours a day, seven days a week.
Abu-Fadil then asks Massonnet about security.
"You have to give your people security," Massonnet says. "You have to protect them. And they need to feel secure in order to be able to work properly. We have bureaus throughout the Middle East, and we rely on our own local teams and then the translators we hire. We have to take care of our people working in these countries. We can't ask them for more than they can do."
Abu-Fadil says the Arabic broadcast of Al-Jazeera is different from the Al Jazerra English broadcast. Some people critize Al Jazerra Arabic broadcasts for going overboard in terms of showing blood and guts. Where do you draw the line?
Massonnet says it's a very complex situation for editors. Shooters are on the ground and they want to show everything that is happening. However, he adds if you are too emotional about the way you cover things, you lose your audience. If images are too gory, we don't use them. At the end of the day, we let our customers decide, but we are also making a selection before that and there are things we don't want to see on the front page the next day, he says.
Abu-Fadil asks how can you ensure you use balanced language and not use terms like "freedom fighters" or "terrorists."
Abdel-Hamid says "We don't use terrorist, we don't use freedom fighters. We have a set of guidelines we have to follow. In Libya, we came under attack by rebels because they wanted to be called freedom fighters, not rebels. So now we call them anti- and pro-Gadaffi forces. You have to keep revising all the time and adapt to the latest situation. We don't use words that are judgemental.
Massonnet says all agencies have guidelines on language like this, and there are some words, like terrorist, that are never used unless it is part of a direct quote from a news source
Abu-Fadil asks Gamal Eid, founder and director Arabic Network for Human Rights Information, from your perspective as a human rights lawyer, what do you want the media to get out of what you're doing? Why should I as a journalist cover your agenda?
When you live in a dictatorship, you have two choices - you are with the dictator or you are for democracy, Eid says. If you try to work with professional standards under a dictator, you get put in prison. As human rights activists, we are part of the movement for democracy. We believe in and work for democracy and civil society, he says. I do not protect and support journalists themselves. I support the right to life and access to information. I protect my society, not the journalists themselves. Yes, we have an agenda, always. I remember when Naji al-Ali [a Palestinian political cartoonist] was writing about Palestine, he vowed that he would not be silenced. I believe in that.
In Egypt, it is very important to know what happened during the revolution. On state TV when they talked about protesters they had an agenda and received funding from the US, Israel and Iran. When mobile phones were cut off, we moved to the Internet.
Abu-Fadil says that a journalist from an Egyptian newspaper she met said that the Arab Spring was not necessarily the social media revolution, even though it helped, because when everything was shut down, we printed out leaflets and started passing them around. The most important thing was to get the word out and convince people to act.
Abu-Fadil asks Eid if he has gotten people out of jail who were out of jail since the start of the revolution.
Eid says there have been 12,000 people brought in front of military courts since the start of the revolution. Under Mubarak, there had only been only 1,500. It is part of our problem because we run a campaign to support them and we try to get journalists to criticize the military. [holds up a newspaper] This is a newspaper [with content] taken only from Facebook, twitter and bloggers. It connects people. We only have 9 lawyers - it is not enough. Most of our work is for freedom of expression and journalists.
Abu-Fadil asks Eid, what is it that you want the media to get across as a message about what is going on in Egypt? What do you want the international media to understand about what is happening in Egypt? People felt that change was coming and all of a sudden a few days ago it seems that [nothing is certain any more].
Democracy is democracy, Eid says. Islamism is part of our society, part of the people - liberal, nationalist, Islamist. They can all believe in civil society and some of them are for Mubarak, some against. They can fight against him because they believe democracy is a better choice. We need the media not to close their eyes to the enemy. We believe al-Saud, Saudi Arabia, is the main enemy for democracy around the world. We believe in people, not oil. Don't close your eyes about that dictatorship. For example when there are huge campaigns against Iran, remember that they are not the only dictatorship in the Middle East.
Abu-Fadil says, do not forget that a lot of media work for the Saudis.
I mean foreign media as well, Eid says. Till now there has been no state TV and media we can trust. On TV, Al Jazeera is supported by the Qatari government but they have space to move. They closed their eyes about the situation in Bahrain but now they have corrected themselves.
Abu-Fadil then mentions some ways that journalists and editors can try to verify stories. For example, landmarks, you can bring in local people who know the area , languages accents and dialects.
She mentions a few key takeaway points:
- We have to verify our information
- We have to be there, on the ground with well-trained journalists
- We should be journalists, not activists
Here, Eid interjects that he believes that in a dictatorship, journalists must take sides. They have to decide whether to take the side of democracy or the dictator.
Lastly, Abu-Fadil says, don't forget history!