Last week, Nebraskan newspaper the Grand Island Independent used live blogging tool CoverItLive after the relaunch of its site for a live Q&A session between readers and web staff. It remained available for an additional two days because of its popularity.

The feature was advertised in the print edition of the newspaper and as a link on the site's homepage. It garnered a lot of reader feedback, including reports of glitches in the new site, which were quickly fixed, according to Stephanie Romanski, web editor of the Independent.

"The whole errors issue surprised me and was an unexpected bonus to holding the Q&A. I mostly expected either 'Love it/Hate it responses or a lot of 'I can't find...' questions. I think we impressed some readers by being able to respond to their issues so quickly," said Romanski.

The Independent may be experimenting with other tools for sports and political coverage and for setting up a regular weekly chat with staff.

"I believe that newspapers that embrace the web and the awesome and often free tools available out there will be the newspapers that make it through the current slump the industry is experiencing and will thrive in the future," Romanski remarked.

Source: Journalism.co.uk through IFRA Executive News Service