According to John N. Wilcox, president and chief operating officer of Ottaway, "Now, people expect to get the news on their desktops, laptops and cell phones not only once a day, but whenever it breaks." Ottaway, the parent company of The Daily Item, recently signed contracts to install a new content management system for print and online services at its daily and weekly newspapers in nine states. The project has been in the planning stage for more than two years. At The Daily Item, installation of the new equipment will commence in July 2005 and will offer the Susquehanna Valley area innovative ways to receive information and advertising messages electronically throughout the day, using a variety of electronic devices. The content management system will also streamline the traditional printing methods that are used to generate this newspaper daily, while offering expanded archiving capabilities.