• September 25.2008

Brand loyalty: How newspapers can survive the digital age

Posted by Maddie Hanna on July 5, 2006 at 3:32 PM
Newspapers will survive the online revolution. Editors around the world have echoed the boldly simple statement in recent months, defending the future of their publications. The “why” and “how” questions that follow can easily go unaddressed, but Sunday Telegraph editor Patience Wheatcroft has an answer: brand loyalty.

“Increasingly important in the multichannel world is the brand. People have to know who to trust. Old established brands equal strong relationships and that is what it is all about,” Wheatcroft told the Incorporated Society of British Advertisers Tuesday.

Her point is never truer than now. The blogosphere is rapidly expanding, and citizen journalism has made major inroads with traditional media. But what at times accompanies the innovative drive forward is a step back in quality, in professionalism and, most importantly, in accuracy. In an age when anyone can be a reporter, trusted newspapers can play up their reputation as a way to retain readers.

Wheatcroft acknowledged a few of the many benefits of the Web, specifically, the idea of continually updated news. “People will want to consume bite-sized pieces of information from the Internet throughout the day,” she said. But people will also continue to read newspapers — especially weekend editions — as a leisure activity, she argued.

That point is secondary. With impossibly large amounts of information accessible 24/7 on a continually expanding variety of media platforms, the best source in a media-overwhelmed world is often a reliable one: the daily newspaper.

Source: The Guardian

Posted in :

0 TrackBacks

Listed below are links to blogs that reference this entry: Brand loyalty: How newspapers can survive the digital age.

TrackBack URL for this entry: http://www.editorsweblog.org/mt/mt-tb.cgi/5838

3 Comments

Selma Palmer said:

REMIND READERS TO CHECK THEIR POLLING PLACE ON THEIR SAMPLE BALLOTS. OUR PRECINCT RECEIVED AN INCORRECT POLLING PLACE 20 miles Away.

Patricia Wheatcroft says that people will continue to read newspapers as a leisure activity. This points more to the experience than the brand. I think to survive the digital age, newspapers need to combine the brand with the experience. That way they will differentiate themselves from the online competition. The Internet can't compete with a trusted brand that you can pick up and take with you or lay in bed and read. that way there's room for everyone.

Leave a comment