• September 25.2008

Can TimesSelect, and newspaper subscriptions in general, last?

Posted by John Burke on June 21, 2006 at 6:15 PM
No matter how many times I read accounts of New York Times executives reporting the results of their online subscription program, TimesSelect, at various conferences, I just can’t believe behind that cheery disposition that they are actually convinced it is working and will continue to do so.

Sure, 500,000 people have signed up. Sure it has taken in $6 million in revenue, money it would not have earned if it hadn’t launched the program and which, according to CEO Janet Robinson, “really bodes well” for NYTCo.  

But the numbers really haven’t changed much since January. And for a new product to stop gaining new users 4 months after it begins doesn’t really bode well.

Firstly, take the fact that only around 175,000 of those 500,000 TimesSelect subscribers are online only NYT adherents. The other 325,000 are print subscribers who receive the service free of charge. Secondly, compare that $6 million to the estimated $600 million the Times pulls in from print subscriptions. Online subs ain’t quite there yet.

But are online subs the answer to the future of newspaper revenue? Are subs at all the answer?

Just look at free papers. In ten years, Metro International has turned itself into the world’s third-largest distributed paper, and according to Media Life has even had fairly good success in the three US markets in which it has launched.

It’s not only the numbers that make Metro look impressive, but the 18-39 demographic it reaches is the golden fleece for advertisers. And the way in which the paper is printed, often with a large ad splashed across the outside cover, acts like a billboard on public transportation, a very attractive feature for advertisers.

What about personalized news? The trend towards readers engaging with only the content they desire is also one that is sure not to stop. And although Michael Golden, publisher of the International Herald Tribune, makes a good point when referencing the “serendipity” of newspapers, does he really think that print papers will be able to curb online customized news?

Golden recently spoke out against selling articles one by one (a system of micropayments that has oft been suggested on this blog) because it “would undermine the economics of investing across a broad range of areas, as well as change the nature of newspapers.” Funny how, since it seems that Golden doesn’t want to tweak the newspaper business model too much, he is also quoted in the same speech as saying “The challenge is in the business model, the challenge is not in the culture.”

On the other hand, a French colleague of Golden’s, managing director of electronic publishing for Les Echoes, Philippe Jannet, declared at the same conference that “newspapers who do not sell by individual stories will die.”

Back to NYT. Robinson said that with the “success” of TimesSelect that the “company is considering ways to put more content on pay tiers. This has already been predicted with the upcoming release of Times Reader, a joint project with Microsoft that hasn’t received the best press. But would NYT be willing to go the un-subscription routes mentioned above? An NYT freesheet? A system of micropayments where readers get only what they want, not New York Region, IHT, Business, Sports and Op-ed columnists all rolled into one $50 package?

Chances are, not yet.

But I do have some predictions for TimesSelect.

Expect a large marketing campaign come the end of August. The original (first 6 weeks of program) 135,000 non-print subscriptions will be up for renewal come mid-September. Not only is the Times company going to want to keep those subscribers, but they’ll also want to add to the (not-as-impressive) 40,000 non-print subscribers they have added over the rest of the year.

Expect a high churn rate. To be frank, I lack subscriber reviews of the service to back this prediction. But banking on TimesSelect’s specs, which haven’t changed too significantly, I don’t think many subscribers would consider it worth another $50. New subscribers, however, will be attracted by a discounted price which the Times will probably run throughout the month of September.

(Personally, I used to love reading Dowd, Krugman and Kristof for intelligent wit and wisdom with my lunch. But I don’t miss them, especially since I can watch clips from the Daily Show for free at will. This is exactly the problem with subscription services: there’s so much other free choice!).    

Even after the promotion, expect a lower number of non-print subscribers. The plan has been well advertised. Anyone who reads the Times on a regular basis is familiar with it. If they had wanted to sign up, they would have done it by now.

Honestly, I wish I could be more positive about NYT and its efforts to charge. But I’m 26. I find 99% of what I’m looking for on the Internet free of charge. If I need a quick shot of news in the morning, I open my computer or grab a free paper. I’m getting by just fine without NYT’s op-ed columnists (although I did buy Freidman’s last book…discounted on Amazon). It already takes me the entire week to get through my Economist. Don’t even think I’d dish out over $600 for a year-long print subscription (I could buy 2 iPods for that much!).

Yep, it’s going to take daily newspapers a lot of business model experimentation to ever get someone like me to buy a subscription. And regarding those potential readers 10 years younger than me, I’m sorry to say the situation only gets worse.  

Sources: MarketWatch, Media Life, Financial Times (Golden), Steve Yelvington

Posted in :

1 TrackBacks

Listed below are links to blogs that reference this entry: Can TimesSelect, and newspaper subscriptions in general, last?.

TrackBack URL for this entry: http://www.editorsweblog.org/mt/mt-tb.cgi/5836

» eight overarching trends: from dante woo / blog \

* A growing number of news outlets are chasing relatively static or even shrinking audiences for news. One result of this is that most sectors of the news media are losing audience. That audience decline, in turn, is putting pressures on revenues and p... Read More

2 Comments

Patrick Dunne said:

I'm one of those who recently purchsed Times Select for a year. I missed my fix of Freidman, Dowd, Krugman, etc., tried to find it online and eventually decided it was worth paying the $50. Yes, there's plenty of good, and free, work available but I don't really mind paying for quality. And as a journalist, it ain't such a bad thing to support your own profession.

Eric said:

> compare that $6 million to the estimated $600 million the Times pulls in from print subscriptions > compare that $6 million to the estimated $600 million the Times pulls in from print subscriptions

or to the several $ billion in income including advertising. It's nothing. The famous columnists are going to progressively become unknowns to those who don't already know them. Already their audience has been slashed.

As a subscriber, I have a right to Times Select, but I am so against it I refuse to register for the privilege (but then I'm also against "elite" customers of private airlines getting privileged access to government-run airport security checks).

Many other newspapers, from local bugles to international papers, are trying to charge--as if surfers are going to fork over for each stop on the web.

Leave a comment

Object not found!

Object not found!

The requested URL was not found on this server. If you entered the URL manually please check your spelling and try again.

If you think this is a server error, please contact the webmaster.

Error 404

www.editorsweblog.org
Thu Dec 4 21:10:43 2008
Apache/2.2.3 (Debian) PHP/5.2.6-0.dotdeb.1 with Suhosin-Patch
Object not found!

Object not found!

The requested URL was not found on this server. If you entered the URL manually please check your spelling and try again.

If you think this is a server error, please contact the webmaster.

Error 404

www.editorsweblog.org
Thu Dec 4 21:10:43 2008
Apache/2.2.3 (Debian) PHP/5.2.6-0.dotdeb.1 with Suhosin-Patch