Mark Potts, author of the Recovering Journalist blog, recently wrote about the ten changes he thinks newspapers need to make to thrive. What follows is an edited transcript of his post:
What would you do if you ran a newspaper?
Somebody asked me that question recently, and it made me pull together some of the thoughts I've had recently about the problems that newspapers are having and what they might do to pull out of their current spiral. This is hardly a complete list, but here's a 10-point prescription for ailing newspapers:
1. Make the Web the primary product. Stop pasting the newspaper onto a screen. Reorganize the newsroom so that its work appears online as quickly as possible. ... And embrace the technology: news Web sites should be full of Web 2.0 goodness like interactive maps, social networking tools, RSS feeds, distribution to mobile devices, etc. Use the medium to its fullest.
2. Local, local, LOCAL! There are a zillion places to get national and international news, in real time. But newspapers are virtually the only source of truly local news. ... Local news is the last unique franchise that newspapers own, and too many newspapers don't seem to understand this. ... (Why do you think local community newspapers are thriving when big metro dailies are shedding circulation?)
3. If it's widely available elsewhere, don't waste time re-creating it. Does every newspaper really need its own movie critic? A TV critic? ... Book reviews? Stories from Washington that the AP already has? ... the answer is unequivocably no. Those resources are just wastd.
4. Zero-base the news operation. Pretend you're starting from scratch. Look at everything that's in the paper and ask tough questions about whether it's still necessary in an age when readers have multiple sources of news and information.
5. Get the readers involved. As Dan Gillmor has elegantly argued, the audience knows more than news people do. Much more. Tap that knowledge by encouraging reader participation in as many ways as possible: contributing news and information about their communities, sending in photos and videos, commenting on everything. This can't be a token effort, and you absolutely cannot be scared or controlling about it: let the readers get involved at every opportunity. It will greatly improve the product and increase readership.
6. Lose the editorial page. Unsigned editorials are a relic of a bygone era when newspaper barons exerted power in their community... Here's a thought: Replace it with reader opinions!
7. Expand the advertising base. In any market, there are thousands of small advertisers that would never consider advertising in the big local newspaper. It's too expensive and covers too broad an area. But those advertisers want to reach the same people the newspaper does. Find a way to make this happen: more focused zoning, cheaper ads, ad rep pay structures that encourage selling to smaller advertisers. This is another area where community papers are running rings around big dailies.
8. Rethink the classifieds. Craigslist, Monster.com and countless other news competitors have decimated the newspaper classifieds business. ... Anybody who's used craigslist knows how much more effective it is than paid newspaper classifieds. Look hard at your classifieds ... Yes, that may include shifting most of the classifieds online and giving them away for free, in order to keep the critical mass of classifieds that makes them useful. 9. Find new ways to serve advertisers. What newspapers offer advertisers--display ads, classifieds--really hasn't changed much in a century. Look for ways to change that. Get into the Yellow Pages directory business online. Aggressively offer contextual advertising. Use idle newspaper delivery resources to help local businesses with their delivery needs. Use subscription lists to help businesses find customer leads. Explore interactive advertising forms that go way beyond boring banner ads. Offer data services to help businesses manage their inventories or sell things online. It's not enough to simply sell space in the paper or on the Web site. Help advertisers make their businesses more successful. 10. Take chances. Innovate. Be fearless about trying things--and killing things. ...A wise editor once said to me, there's virtually no history of research and development in the newspaper business, which is odd considering that covering the news is a daily act of research and development. Let's face it: The single biggest innovation in print newspaper journalism in the past decade or so is...Sudoku. Newspapers can and must do better than that to survive.
Part 1 discussed how the planned changes at The New York Times and International Herald Tribune will help the NYT's continuous news offerings, and how these changes could affect the organization and interaction between both newsrooms.
Part 2 examines how The New York Times intends to: - Further compete against the Financial Times and Wall Street Journal internationally, and ways in which newspapers can reinforce their international reach. - Use the strength of its online brand while safeguarding the IHT's popular print brand name.
The Weblog spoke to Jim Roberts, Digital Editor at The New York Times, and Martin Gottlieb, who was appointed to the newly created position of Editor, Global Edition.
How newspapers can become international brands, the NYT joins the race
Until now, the Times hasn't specifically catered to overseas advertisers and readers.
"We need to be agile," said IHT publisher StephenDunbar-Johnson, "to compete much more aggressively, nose to nose, with The Financial Times, Wall Street Journal and anybody else who is competing for our readers and advertisers."
No doubt that the Times actually borrowed the continuous news outpost idea from the aforementioned competitors, which have been relying on their foreign bureaus to provide round the clock coverage.
The staff memo reaffirmed the NYT's "ambitious plans to expand in the region (Asia), particularly in India." In June, the IHT announced a partnership with the India-based Deccan Chronicle to print the Tribune's world business section in the Financial Chronicle.
With the rise of digital publishing, many news organizations are seeking to grow a previously inaccessible international readership by:
- investing in an online international section: In Germany, referential weekly Der Spiegel launched an English-language International edition on its website in 2004. Five fulltime staffers are dedicated to translating Der Spiegel's content and rewriting it with an international perspective, as well as doing their own international-minded original reporting (the full case study is featured in Trends in Newsrooms 2008). The Guardian adopted a different approach, by launching a separate, foreign-based, US website, Guardian America. The Guardian is reportedly considering similar ventures in other regions.
- simply reinforcing their focus on international news in their regular coverage: the Daily Telegraph's website in the UK, which was neck to neck with the Guardian in terms of traffic in April, claims nearly two thirds of its visitors are from overseas. A well-indexed website helps to brings in a significant number of 'light' international users through search engines.
Merging "co-branded" websites but not print: a branding issue
The NYT's approach is a combination of the first two strategies: the print IHT now serves as The Times' 'global edition' (see picture), while maintaining its trademark brand name. With the proposed online merger, the NYT could also follow the second route, by hosting an international edition online, without having to extensively change its workflows (see Part 1).
The rationale to merge the websites is clearly explained in the memo:
according to WebTrends, NYT's website boasts a strong international
audience and 58 million global users, compared to iht.com's seven
million.
"The global landscape for online news is highly competitive, making scale, speed and resources essential to success. Therefore we have determined that the best future online for the IHT and the NYT globally is through a joint international presence," said the memo.
However, the memo doesn't explicitly say why this won't be the case in print:
"The IHT should become the international print edition of the NYT, whether it is formally branded that way or not."
The main issue at stake is one of branding. "In print, there have been at least a couple of studies that show that among Tribune newspaper readers there is a great identification with the brand, that the brand means something to readers," said Gottlieb.
"More than the name, what accompanies the name, an international perspective, a sense of calling the best stories from The Times and augmenting them with unique reporting," was a combination that many readers liked.
As news organizations seek to grow their international reach, this consideration probably holds true for many that have established a reputable brand name on a local or national scale. However strong the brand name, its association with a particular place or country can potentially play against that news outlet on the international scene.
Source: New York Times - Media Bistro - Jim Roberts, Digital Editor The New York Times - Martin Gottlieb, Editor, Global Edition
At a time when any local or national news outlet can potentially become an international online brand, and as newsrooms adapt to a 24-hour news cycle, editors can learn from The New York Times' most recent attempt to 'kill' both birds with one stone.
Last week, top execs from The Times and the International Herald Tribuneannounced plans to mergeiht.com and nytimes.com into a co-branded international section, in order to increase both sites' reach and appeal to international advertisers.
In this two-part series, the Weblog spoke to Jim Roberts, Digital Editor at The New York Times, and Martin Gottlieb, who was appointed to the newly created position of Editor, Global Edition.
Through these moves, The Times intends to accomplish at least four ostensible goals:
Part 1: - Build an outpost for its Continuous News Desk in Paris, and eventually Hong Kong. - Integrate operations, streamline some resources by increasing efficiency and avoiding overlap.
Part 2: - Reinforce its international reach and further compete against the Financial Times and Wall Street Journal. - Use the strength of NYT's online brand while safeguarding the IHT's popular print brand name. IHT: an outpost for the Times' continuous news
Although the proposed changes are currently undergoing a consultation process with the IHT's works council, as required by French law, the process of integration of both papers began ever since the NYT acquired full control of the IHT in 2003, and has accelerated in past months.
In Feb., NYT executive editor Bill Keller had already announced plans to integrate operations and develop an "organic, global, 24-hour news operation," in order "to create a Continuous News outpost in Paris."
In May, the IHT dropped its 142-year-old logo from its nameplate to replace it with the phrase "The Global Edition of the New York Times."
"That says, we are one, and we are," although both arms are managed separately, said Jim Roberts, digital editor at The Times.
Video: Roberts talks about the 'integration' of both newspapers. Footage was collected during an interview at the 15th World Editors Forum in Sweden.
Thanks to this outpost and the six-hour time difference, the NYT is now able to upload content to its site nearly 24 hours a day (from about 6am to 1am, New York time). The paper eventually hopes to establish a similar outpost at the IHT's Asian headquarters in Hong Kong in the next six months.
The creation of these outposts does not mean that the IHT is becoming a full-blown Paris bureau for The Times. "We have a Paris bureau," said Roberts, "and the newsroom of the IHT still has a print edition and right now they still have a website." Integration, streamlining resources: evolution, no revolution
Since all proposed changes are undergoing a consultation process, editors couldn't give any firm preview of how workflows could be affected.
In the past, there has been "very regular contact between individual desks at the Times and corresponding desks at the IHT," said Martin Gottlieb, newly appointed editor of the Global edition. Many IHT editors come from The Times, regularly do edits on NYT pieces, and this past year IHT-written articles have appeared on nytimes.com with no distinctive byline.
However, there is no formal process of exchange between both newsrooms, and "There have been a couple of occasions when we've had IHT and NYT reporters covering the same thing," said Roberts.
The appointment of Gottlieb as editor of the Global Edition - note, no mention of the IHT in his title - is significant in that respect. In addition to fulfilling the role of editor of the paper, his mission will be to ensure that staff understands both papers are "two parts of one news-gathering operation, that should work in unison as much as possible in delivering the news 24 hours a day seven days a week," said Gottlieb.
A series of new editorial appointments at the IHT will be the symbols of this top-down integration. "There will be people coordinating the work of both staffs to, pretty much, make them as much as possible act as one staff," said Gottlieb.
For example, Alison Smale, who becomes European editor of the global newsroom, will be responsible for "coordinating the work of all NYT and IHT reporters in the region from the IHT newsroom in Paris," said the memo. To oversee the process, The Times also named Alan Flippen "Editor, Newsroom Organization."
It seems too early to say whether the planned reforms will lead to radical changes in workflows or content. Evolution, not revolution, said Roberts.
Currently, an IHT reporter based in Hong Kong might build upon a Times' story about the rise of airline fuel prices by interviewing Asian carriers, whose input might not have been as relevant to the core readership of the Times in the US. Likewise, an IHT story published in the Times might be fine-tuned to be more pertinent to the American audience (see the example of Der Spiegel in Part 2, looking at different newspaper approaches towards international editions).
Future workflows will likely build upon these current processes, rather than start from scratch. "It's continuing synergies that are taking place and maximizing them and regularizing them," said Gottlieb.
The planned changes can also be seen as an attempt to streamline resources - terminology often equivocated with cost cuts and layoffs. But according to Gottlieb, there are no planned newsroom layoffs at this point (this is subject to change during the next six months). It is possible that an online merger of iht.com and nytimes.com could lead to redundancies for some technical Web production positions.
Editors couldn't comment on any upcoming changes concerning the IHT's planned print redesign.
Stay tuned for Part 2, which will examine The Times' international branding strategy, and how newspapers can grow a previously inaccessible international readership.
Source: New York Times - Media Bistro - Jim Roberts, Digital Editor The New York Times - Martin Gottlieb, Editor, Global Edition
The Los Angeles Times announced that it is the first Tribune Company paper to be available for Amazon's Kindle Reader. This is a further step in the reinvention process that newspapers worldwide are adhering to.
Kindle e-papers are offered by top US papers like The New York Times and the Washington Post as well as international papers like France's Le Monde, Germany's FrankfurterAllgemeine and China's Shanghai Daily.
Sky News has relaunched its website today with a raft of new features. The revamp is aimed at personalizing the site for users and expanding its range of user-generated content and videos.
Steve Bennedik, the editor of Sky News Networked Media, states that, "The features we are introducing to personalize the site are just the start of a process aimed at allowing our users to tailor sky.com/news to suit all their online needs."
Sky is introducing an online community element to its website, powered by Pluck, enabling users to have their own blogs, to comment on other people's blogs, and discussion boards.
The redesigned website will incorporate SkyCast, a video platform powered by a "white label" version of Google's online video technology, into its news pages to encourage users to submit their own videos relating to news stories.
The new Choose Your News function allows users to hone their news search with categories including most popular stories, most recent video clips and "special interest" topics.
A Story Tracker function will automatically update users on news stories they are following.
Sky News is also launching a news service, powered by news aggregation company Daylife, which will provide readers with any related stories from "external sources" from the UK and international providers.
The website will also include more video, graphics and a new "bold design", as well as an interactive and searchable weather map of more than 4,500 destinations.
In order to manage its extensive programming schedule, the BBC will send a staff of 437 to Beijing for the 2008 Summer Olympics. The BBC's programming will feature 2,750 hours of coverage, commentary from former athletes, and constant live feeds. In addition, this year's Olympics will be the first games broadcasted in high definition.
"It is way beyond just a brilliant sporting spectacle," said Huw Edwards, anchor of the 10 o'clock news.
Here are some highlights from the weblog's past coverage of the 2008 Beijing Olympics:
Belarussian journalists and bloggers issued an online protest last Wednesday by not posting anything for an hour or using a black banner, lashing out against the "On Mass Media" law that the government adopted "without public hearings and international expert examinations", Belarussian Association of Journalists (BAJ) reported.
As the last few years have shown, independent Belarussian newspapers have the tendency of being shut down by the state. Instead, many media outlets have found solace in cyberspace, according to the Boston Globe.
However, last Tuesday the House of Representatives of the Belarus National Assembly approved the law after its second reading, Jurist reported. The BAJ said that the law violates the freedoms outlined in articles 33 and 34 of the constitution.
Belarus media outlets are now banned from getting foreign financial backing and are required to register with the government. Reporters Without Borders termed the law as "repressive" and predict that censorship will increase, the Globe reported.
The government is trying to save Belarussians "from foreign propaganda" by attempting to control the cyberspace, according to the Globe.
Earlier this year, Belarussian journalists were imprisoned or beaten up during a protest against Alexander Lukashenko, the current president. A week later, a number of journalists' home were raided as the Belarussian KGB tried to look for libel documents regarding Lukashenko, Jurist reported.
On July 6 the Sunday Times will debut its revamped version featuring full color sections, a new font, and a revised slogan. A television advertising campaign starting next week will lead into the launch.
"It's the first time in its 186-year history that the Sunday Times can use color in all sections and we plan to use it to banish grayness and to reinvigorate the newsprint sections," said editor John Witherow.
The Times' slogan will be updated from "The Sunday Times is the Sunday papers" to "The Sunday Times is my Sunday papers." Additionally, the Times will introduce blogs from its prominent columnists on its website.
As part of its own renovation, the daily Times uprooted writers from its Comment section and relocated them to page two; the Sunday Times, however, will not.
Posted bySarah Schewe on June 25, 2008 at 10:51 AM
James Murdoch, the chairman and chief executive of News Corporation, Europe and Asia, slammed peer British publications with his comment that daily and Sunday newspaper integration was a "cost-cutting exercise" which had "diminished daily and Sunday rivals."
Murdoch made his remarks to staff after his announcement yesterday of a reorganization within News International, which will include merging ad sales departments of Times Media and News Group Newspapers and reducing bloat in the commercial management structure, but will include no editorial integration.
Although he did not name names, Murdoch's remarks were likely a jab at the Telegraph Media Group, which has recently integrated the Daily Telegraph, Sunday Telegraph and telegraph.co.uk website.
"Around the world, many newspapers and their publishers are scaling back. Just look, for instance, at seven-day publishing projects in this country," Murdoch said in a message sent to all staff.
"In contrast, today our market-leading, challenging and innovative titles are publishing outstanding journalism written by great journalists every day of the week."
Murdoch's comments come in the midst of another rival's integration, as The Guardian and The Observer move towards a full staff merger, to be completed by the end of this year.
Contrasting Murdoch's "cost-cutting" dismissal, editor-in-chief Alan Rusbridger touts the Guardian/Observer integration as one that will "unlock the creativity" of the publications' staff, and insists that overall headcount will remain the same and "may even increase" this year.
In a memo sent to staffers Monday, New York Times editor Bill Keller announced that the Times will remodel its global edition, the International Herald Tribune, in order to more closely coordinate efforts between the two papers. A new management structure, merged websites, and internationally oriented section fronts are among the changes being implemented.
"The IHT should become an organic part of the Times, closely integrated in the shared purpose of gathering and disseminating NYT-quality journalism," Keller wrote.
The restructured Tribune newsroom will include a new editorial position - editor, global edition - to oversee the integration. The integrated websites, Keller says, will ensure that the Tribune "does not compete for advertising with NYTimes.com but instead leverages its greater audience reach and more sophisticated technology."
According to Keller, the competitive nature of the global news market necessitates the change.
"The global landscape for online news is highly competitive, making scale, speed and resources essential to success," he said, "The best future online for the IHT and the NYT globally is through a joint international presence."