Guardian ombudsman steps down

Guardian ombudsman Ian Mayes will leave the paper after nine years on the job.  In addition to being the first ombudsman at a British national paper, Mayes is president of the Organisation of News Ombudsmen.  Mayes will now devote his time to writing the recent history of the Guardian.  The paper will soon appoint a successor, but the question remains how essential an ombudsman is to the modern newspaper.

Source: Guardian